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IAHSS Advanced Training for Healthcare Security Personnel 4th Edition /Q&A Latest
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IAHSS Advanced Training for Healthcare SecurityPersonnel 4th Edition /Q&A Latest 2023-2024
Quiz :What is the primary role of a security officer in crime prevention? -
Answer :Reduce the opportunity for a person to commit a crime.
Quiz :Crime prevention is the anticipation, recognition, and appraisal of a
crime risk. It also involves what? - Answer :Initiating some action to remove or
reduce the risk.
Quiz :What must be done about life safety deficiencies found in the hazard
surveillance tour? - Answer :Correct them immediately.
Quiz :What is the purpose of crime analysis? - Answer :Identify problems and
develop strategies to reduce the problems.
Quiz :Which of the following is easier and more cost efficient for an
institution? - Answer :Building in security systems during the building design.
Quiz :Healthcare facilities that provide _______________ customer service
motivates customers to tell others about these organizations. -
Answer :Excellent
Quiz :Process improvement in customer service can be measured how? -
Answer :Surveys, Monitoring Performance, Benchmarking, and Service
Standards.
Quiz :___________ can be an excellent way to measure customer service and
improve performance. - Answer :Feedback
Quiz :What are elements in improving customer service? - Answer :Identify
Customers, Attitude, Communication and Training.
Quiz :Communication is ______________. - Answer :93% body language and
7% words.
Quiz :Which legal test takes into account neighborhood crime rates, industry
standards, and the owner's experience at other locations? - Answer :Totality
of circumstances.
, Quiz :The major source of premise liability in healthcare is from _________ . -
Answer :Slips and falls.
Quiz :Property owners have a _________________ duty to maintain the
property in a __________________ condition. - Answer :legal... reasonably
safe
Quiz :What elements are necessary to establish negligence in a premise
liability case? - Answer :Duty to the plaintiff, failure to meet the duty and
breech of a duty caused an injury.
Quiz :Which risk factors should security officers identify? - Answer :Burned
out lights, breached fence lines and slip and fall hazards.
Quiz :Failure to conduct routine patrol can ultimately result in what? - Answer
:An increase in security spending and a liability exposure.
Quiz :K-9 patrol teams can be particularly effective in dealing with which
situation? - Answer :Emergency department violence.
Quiz :Bicycle patrol is? - Answer :Faster than foot patrol and a vehicle in heavy
traffic.
Quiz :__________ patrol contributes, more than any other method of patrol,
to excessive socialization. - Answer :Foot
Quiz :Security officers should have a valid driver's license if they are going to
do what? - Answer :Operate a motorized vehicle, conduct vehicle patrols on
client property or transport authorized personnel.
Quiz :A security officer responding to a crime scene should do what? - Answer
:Respond as quickly as possible, observing all safety practices.
Quiz :After arriving at a crime scene, what should the security officer do first? -
Answer :Protect his or her personal safety.
Quiz :Which of these is an example of factual evidence? - Answer :Physical
evidence.
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