NUR 342 exam 1 (100% Verified)

Contributions to nursing shortage: correct answers SUPPLY 1. limited faculty 2. nursing schools not meeting demand DEMAND 1. aging population 2. retirement 3. nurses leaving profession Shortage = higher patient load = greater stress Impact of being understaffed on patient outcomes: correct answers Less time= lapse in care Less attention to detail = more errors Taking shortcuts = risk infections Conflict correct answers A momentary misunderstanding or isolated events with positive outcomes -usually rational Violence/ abuse correct answers persistent, systematic and irrational (involves "power") = future conflicts Harassment correct answers Abusive behaviors with a systematic intent of damaging the target -gender, sexual, racial disability differences Incivility correct answers Low intensity deviant behavior w/ a goal of damaging the target - rude, discourteous, lack of respect for others Types of workplace violence correct answers 1) criminal intent 2) customer/client 3) worker-on-worker violence 4) personal relationship Type I correct answers Criminal intent • The offender has no legitimate tie to the business/employees