CHAPTER 6: DATA COMMUNICATIONS 32
NOTES FROM MULTIPLE CHOICE QUESTIONS 32
ESSAY QUESTIONS 34
CHAPTER 7: BUSINESS PROCESS MANAGEMENT 38
NOTES FROM MULTIPLE CHOICE QUESTIONS 38
ESSAY QUESTIONS 40
CHAPTER 8: E-COMMERCE, WEB 2.0, AND SOCIAL NETWORKING 46
NOTES FROM MULTIPLE CHOICE QUESTIONS 46
ESSAY QUESTIONS 48
CHAPTER 9: BUSINESS INTELLIGENCE AND INFORMATION SYSTEMS FOR DECISION MAKING 52
NOTES FROM MULTIPLE CHOICE QUESTIONS 52
,ESSAY QUESTIONS 54
CHAPTER 10: INFORMATION SYSTEMS DEVELOPMENT 58
, Experiencing MIS, 3e (Kroenke)
NOTES FROM MULTIPLE CHOICE QUESTIONS 58
ESSAY QUESTIONS 60
CHAPTER 11: INFORMATION SYSTEMS MANAGEMENT 64
NOTES FROM MULTIPLE CHOICE QUESTIONS 64
ESSAY QUESTIONS 66
CHAPTER 12: INFORMATION SECURITY MANAGEMENT 70
NOTES FROM MULTIPLE CHOICE QUESTIONS 70
ESSAY QUESTIONS 72
2
, Experiencing MIS, 3e (Kroenke)
Chapter 1: The Importance of MIS
Notes from Multiple Choice Questions
"The number of transistors per square inch on an integrated chip doubles every 18 months."
Thisobservation is known as Moore’s Law.
As a result of Moore's Law, the price to performance ratio of computers has fallen dramatically.
Because of Moore's Law, the cost of data communications and data storage is essentially zero.
The cost of data storage is so low that it is essentially free.
Because the cost of data storage and data communications is essentially zero, any routine skill
will be outsourced to the lowest bidder.
In today's world, skills such as tax accounting and computer programming no longer guarantee
job security. What is the reason for this?
They are routine skills, which can and will be outsourced to the lowest bidder.
Peter is an engineer working in the United States. In accordance with Moore's Law, which of the
following is a nonroutine cognitive skill that would provide him with job security? Systems
thinking.
Modeling system components and showing how components' inputs and outputs relate to one
another is attributable to systems thinking.
Creating and testing promising new alternatives, consistent with available resources is an
example of experimentation.
Abstract reasoning is the ability to make and manipulate models.
Systems thinking is the ability to model the components of a unit, to connect the inputs and
outputs among those components into a sensible whole that reflects the structure and
dynamicsof the phenomenon observed.
Collaboration is the activity of two or more people working together to achieve a common goal,
result, or work product.
In a job interview, you are asked to make a group presentation with four other interviewees. You
are required to form a team and then compete with other groups to win the presentation
contest. Which of the following skills is your interviewer trying to test? Collaboration
Patricia is the marketing manager at a manufacturing firm. She develops ideas and plans with her
3
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