Operations Management
7th Canadian Edition
by William Stevenson
Complete Chapters Test Bank
are included (Ch 1 to 18)
** Immediate Download
** Swift Response
** All Chapters included
,Ch 01 7ce
Student name:__________
1) Operations management encompasses all of the following EXCEPT:
A) buying materials.
B) capacity planning.
C) scheduling.
D) motivating employees and training.
E) preparing financial statements.
2) All of the following are reasons for studying operations management EXCEPT:
A) A large percentage of a company's expenses occur in the operations management
activities that are at the core of all business organizations.
B) Activities in all of the other areas of business organizations, such as accounting and
marketing are interrelated with operations management activities.
C) Many management jobs are in operations management-related areas, such as
production planning, inventory management, and more.
D) The study of operations management applies to manufacturing, however, it is of little
use in service organizations.
E) Operations innovations lead to marketplace and strategic benefits.
3) The three primary functions that exist in most business organizations are:
A) manufacturing, production, and operations.
B) operations, marketing, and finance.
C) operations, accounting, and marketing.
D) operations, production, and finance.
E) operations, sales and accounting
4) The three major functions of business organizations:
Version 1 1
, Ch 01 7ce
A) perform differently but their functions and processes are similar.
B) are related indirectly only.
C) must work together, but not very closely.
D) function independently of each other.
E) perform similar and related activities.
5) Which of the following is not a type of service operations?
A) Retail trade
B) Transportation and warehousing
C) Fabrication of metals
D) Banking
E) Hotels and restaurants
6) Measurements taken at various points in the transformation process for control purposes
are called:
A) plans.
B) directions.
C) controls.
D) feedback.
E) proposals.
7) Measuring process outputs at various points in order to compare outputs to previously
established standards to determine if corrective action is needed is called:
Version 1 2
7th Canadian Edition
by William Stevenson
Complete Chapters Test Bank
are included (Ch 1 to 18)
** Immediate Download
** Swift Response
** All Chapters included
,Ch 01 7ce
Student name:__________
1) Operations management encompasses all of the following EXCEPT:
A) buying materials.
B) capacity planning.
C) scheduling.
D) motivating employees and training.
E) preparing financial statements.
2) All of the following are reasons for studying operations management EXCEPT:
A) A large percentage of a company's expenses occur in the operations management
activities that are at the core of all business organizations.
B) Activities in all of the other areas of business organizations, such as accounting and
marketing are interrelated with operations management activities.
C) Many management jobs are in operations management-related areas, such as
production planning, inventory management, and more.
D) The study of operations management applies to manufacturing, however, it is of little
use in service organizations.
E) Operations innovations lead to marketplace and strategic benefits.
3) The three primary functions that exist in most business organizations are:
A) manufacturing, production, and operations.
B) operations, marketing, and finance.
C) operations, accounting, and marketing.
D) operations, production, and finance.
E) operations, sales and accounting
4) The three major functions of business organizations:
Version 1 1
, Ch 01 7ce
A) perform differently but their functions and processes are similar.
B) are related indirectly only.
C) must work together, but not very closely.
D) function independently of each other.
E) perform similar and related activities.
5) Which of the following is not a type of service operations?
A) Retail trade
B) Transportation and warehousing
C) Fabrication of metals
D) Banking
E) Hotels and restaurants
6) Measurements taken at various points in the transformation process for control purposes
are called:
A) plans.
B) directions.
C) controls.
D) feedback.
E) proposals.
7) Measuring process outputs at various points in order to compare outputs to previously
established standards to determine if corrective action is needed is called:
Version 1 2
