1. FACTUAL: What is Industrial/Organizational Psychology? ANSWER: b
Industrial/organizational psychology is defined as
a. the study of work in industry.
b. the study of human behavior in work settings.
c. a combination of management principles and work efficiency
methods.
d. the process of analyzing communication between managers and
subordinates.
2. FACTUAL: The Science and Practice of Industrial/Organizational Psychology
ANSWER: a
The two objectives of I/O psychology are
a. conducting research and applying research knowledge to improving work behavior.
b. conducting research and establishing general laws of work behavior.
c. conducting research and training other psychologists.
d. training other psychologists and designing organizational structures.
3. FACTUAL: The Science and Practice of Industrial/Organizational Psychology
ANSWER: c
The scientific objective of I/O psychology involves
a. applying psychological principles to observing work behavior.
b. applying research results in attempts to improve work behavior.
c. the study and understanding of all aspects of behavior at work.
d. the discovery of general laws of human behavior.
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,4. FACTUAL: The Science and Practice of Industrial/Organizational Psychology
ANSWER: b
The applied objective of I/O psychology involves
a. examining and describing human work behavior.
b. the application of psychological principles to work behavior.
c. the discovery of general laws of human behavior.
d. conducting research and publishing it in scientific journals.
5. FACTUAL: The Roots and Early History of Industrial/Organizational Psychology
ANSWER: c
The engineer who is credited with stimulating the beginning of the field that would
develop into I/O psychology is
a. Hugo Munsterberg.
b. Walter Dill Scott.
c. Frederick W. Taylor.
d. Elton Mayo.
6. CONCEPTUAL: The Roots and Early History of Industrial/Organizational Psychology
ANSWER: b
An efficiency expert is studying jobs carefully, making detailed assessments of how long
it takes workers to perform tasks. In all likelihood, the expert is using the scientific
management method of
a. ergonomics.
b. time-and-motion studies.
c. scientist-practitioner model.
d. job specialization.
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, 7. APPLICATION: The Roots and Early History of Industrial/Organizational Psychology
ANSWER: d
Suppose that a manager wants to increase the output of a staff of word processors/typists.
Which of the following strategies would be consistent with the principles of scientific
management?
a. Giving the typists pep talks every morning
b. Instituting an Employee of the Month program
c. Firing the least productive typists and hiring new ones
d. Designing work stations that increase the efficiency with which workers can perform
their jobs
8. CONCEPTUAL: The Roots and Early History of Industrial/Organizational Psychology
ANSWER: c
One reason that scientific management is no longer as applicable in the work place as it
was at one time is that
a. the standard of living has increased over the years.
b. the theory is too broad to apply today.
c. jobs today are more complex than they used to be.
d. the principles do not apply to international businesses.
9. FACTUAL: The Roots and Early History of Industrial/Organizational Psychology
ANSWER: b
A major contribution to the development of I/O psychology that occurred during the
World War I years was
a. development of the atomic bomb.
b. the creation of the Army Alpha and Beta intelligence tests.
c. an increased focus on ergonomic design of war equipment.
d. an increased focus on the psychological experiences of soldiers.
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