Unit 14 - Responding to Emergency Service Incidents
Institution
PEARSON (PEARSON)
Covers each public sectors responsibility when an incident is delcared, including reporting crimes and incidents. Highligts the accountability in accordance to the Civil Contingency Act (2004) and discusses the powers that emergency service responders can withold.
Unit 14 - Responding to Emergency Service Incidents
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Responding to Emergency Service Incidents Assignment 1
According to the Civil Contingences Act 2004, an event, situation, an act of terrorism or of war which
threatens serious damage to a place or environment in the UK requires an emergency response. -
Tony Blair. The Civil Contingences Act 2004 is preparation for if an emergency incident occurs.
Emergency incidents generally affect a vast proportion of area and a large amount of civilians. For
example, the fuel protests that took place around the recent millennium.
Police
Emergency responses are classified into different categories dependant on the extent of seriousness
that they withhold. For example, the Police have four grades of categories. Category (grade) one
highlights the fact that there is an emergency incident taking place and the response must be 10
minutes or under in an urban area, and 17 minutes or under for a rural vicinity. For an incident to be
classed as an emergency, it has to be of a serious nature. Many factors are effected but the primary
ones are homelessness; when serious injuries occur or fatalities (loss of life). Grade two prioritises
the incident but it is not brandished as a crisis. The transport will be sent as soon as it is safely
possible to do so within a maximum of 15 minutes. Grade 3 is when the constable arranges a
scheduled time as it is not a critical incident – the dispute it generally resolved within a period of 48
hours. Grade 4 is resolved over the phone and the results are given in a matter of 24 hours.
Fire
Category A for the fire department services involve a large city, a town or an industry/business. Two
appliances will be sent in 5 minutes and another one will be sent in 8 minutes, proving to be a fast
response which highlights the seriousness of the incident. Cat. B states that a large city is also
involved, but a multi-storey residence or building is included within the incident. One appliance is
sent out in 5 minutes and another in 8 minutes. Cat. C demonstrates that built-up suburbs,
terrace/semi-detached with a low risk industry is involved. Only one appliance is sent out within 8-
10minutes for this. Cat. D is simply areas that are not covered in A-C, including rural and remote
surroundings. One appliance is sent out in 20 minutes for this type of incident.
Ambulance
Cat. A for the ambulance service is their priority and is often a life threatening situation. An
ambulance will be sent out in under 8 minutes.
Category 1 responders have a duty to undertake civil protection. There are a variety available and
they are all specialised to different scenarios. An example of these are: the police, fire, ambulance,
and coastguard. Local authorities also help to respond to emergency incidents. Health bodies such as
the NHS treat people who have suffered from injuries and send out escorts such as ambulances.
Government agencies can also assist with incidents that occur. The environment agency can help
when litter is dumped, also known as ‘fly-tipping’. This helps the society to thrive and keep species
out of potential danger. All of the responders have to advice the general public on the best course of
action. When an incident occurs, they have to put into place an emergency response.
Reporting crimes and incidents
There are two control rooms spread out in Stoke-on-Trent, one located in Hanley and the other in
Stafford. Both centres receive 999 emergency calls and non-emergency calls. On average,
Staffordshire police receive approximately 1.5million calls annually. Of which however, only 140,000
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