c208 Exam Questions & Correct Answers!!

Bridges' Transitional Model -ANSWER A change process model with three stages: Ending, Losing, and Letting Go; The Neutral Zone; and New Beginning Change Curve Model -ANSWER A change process model that explores how individuals manage personal change Change management -ANSWER The process of managing change in an organization Creativity -ANSWER The generation of new ideas by individuals and teams Cultural Web Model -ANSWER An organizational culture model that reviews six cultural elements: stories, rituals and routines, symbols, organizational structure, control systems, and power structure Cultural norms -ANSWER A culture's expectation of its members' behavior in any given situation First, Second, and Third Order Change Model, -ANSWER A change process model that explores different orders of change: First -conformative, Second -reformative, and Third -transformative Innovation -ANSWER The process by which an organization generates new ideas and converts them into new products, business practices, and strategies that create value Leadership -ANSWER The process by which one person influences the thoughts, attitudes, and behaviors of others Organizational Cultural Assessment Model -ANSWER A model that categorizes an organization as having one of four types of culture: Clan, Adhocracy, Market, or Hierarchy Organizational behavior -ANSWER The study of how people individuals, and groups act in organizations and how organizations can be made more effective Organizational change -ANSWER The act or fact of making an organization something different from what it is or from what it would be if left alone Organizational culture -ANSWER The basic tacit assumptions about how the world is and ought to be that a group of people share and that determines their perceptions, thoughts, feelings, and their overt behavior Paradigm -ANSWER A theory or model about how something should be done, made, or conceived Anticipatory change -ANSWER A type of change that can be recognized in advance Change agent -ANSWER One who initiates a change effort Christensen's Disruptive Innovation Model -ANSWER A model that looks at the impact on organizations and industries of disruptive technological innovation