BCOR 370 WVU exam 1 Houghton with verified test.

BCOR 370 WVU exam 1 Houghton with verified test. Organization - correct answers.A systematic arrangement of people to accomplish some specific purpose Why do we have organizations? - correct answers.-efficiency; to accomplish specific objectives -serve society -provide careers How do organizations accomplish their objectives? - correct answers.-Basic framework of management -Decision Making Basic Framework of Management - correct answers.-Planning -Organizing -Leading -Controlling Management - correct answers.The process of achieving goals, effectively and efficiently through, and with other people. What is scientific management? - correct answers.The use of the scientific method to determine the "one best way" to perform a job or task Frederick Taylor - correct answers."The Father of Scientific Management" -wrote the first management textbook Frank and Lilian Gilbreth - correct answers.Used scientific management: -motion studies -Brick laying example What is the Legacy of Scientific Management? - correct answers.-Fast efficient assembly lines -techniques used from fast food to surgery -job design, selection, training During the 1920's and 1930's... - correct answers.Management is dominated by "efficiency experts" concentrating on efficiency and productivity above all else What do you see as some of the problems with this approach to management? - correct answers.Emphasis on productivity and profitability resulted in unhappy workers, labor unions and strikes Bureaucracy - correct answers.An organization design marked by specialization, division of labor, authority hierarchies and formal rules and procedures Max Weber - correct answers.Observed that the bureaucracy was the dominant organization type because it was the most efficient Mary Parker Follett - correct answers.Wrote about human factors in the work place Elton Mayo - correct answers.The Hawthorne Studies The Hawthorne Effect - correct answers.Money is less a factor in determinig output than group standards, sentiment and security -realized thee importance of individual needs, goals, expectations -Began to apply techniques from psychology and sociology to understanding individuals in the work place Decision Making - correct answers.A process of identifying and selecting a course of action to solve a problem What is a problem? - correct answers.A situation that occurs when the actual state of affairs differs from the desired state of affairs The Problem Solving Process - correct answers.Problems must be accurately identified and defined Creativity - correct answers.-Ability to produce novel and useful ideas -Key issue in problem solving and decision making -Innate creativity is often stifled by society, schools, and organizations Rational Decision Making Model - correct answers.-Define Problem (investigate situation and determine the cause) -Identify decision criteria -Weigh the criteria -Generate alternatives -Rate alternatives on each criteria -Choose, implement, and evaluate the best alternative