Essay
UNIT 1 - M2
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health and social care complete essay
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M2 – assess own communication and interpersonal interpersonal skills for a one-to-one andgroup interaction
The group interaction
On Wednesday the 19th October, our Health and Social Care teacher organised for the
school nurse Mrs Jerwood to come in to our class for a group interaction. The lesson before
the interaction, we all chose a question and compared it to the rest of the class to make sure
there wasn’t one which was the same or similar to make sure that we weren’t repeating
ourselves and we had provided the nurse with a variety of questions. To ensure the group
interaction went well, we arrived to class 10 minutes early to make sure the room was
suitable for the occasion. Therefore, we moved the tables and chairs into one rectangle so
everyone would be able to see and communicate with the nurse effectively. We also made a
‘do not disturb’ sign for the door to show that the room was in use. As our lesson was at the
same time as everyone else we ensured she would be able to find our class by one of the
pupils standing outside. We then asked if she wanted a cup of tea and explained to her what
we were going to do during the interaction. We explained that we would go around the table
and each of us would ask her a question and she would answer. We had three pupils taking
notes to ensure that we had the correct replies and that she would still feel as though we
were listening and interested.
My question was “what is the most rewarding thing about being a school nurse?”. I asked
this formal question loud and clearly. Her reply was “there’s so many things, it would
probably be the trust of the students”.
I sat at an angle towards the nurse to show my interest and that I was listening to her, I also
had open posture to make sure she knew I wasn’t anxious or nervous around her and my
classmates. While asking this question I also leaned forward but not too much, this showed
that I was interested to hear her answer, I did make eye contact with the nurse to show that
my attention was on the message she was conveying. I also had rather relaxed body
language to show that I wasn’t in a rush or worried at all.
As we were aware that Mrs Jerwood is the only nurse on the school site, we had to ensure
the teachers knew where she was, so we kept the class room phone on and she had her
mobile with her. This was a potential barrier but it was necessary. In the end her phone did
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