CMA Basic Exam | 90 Questions with 100% Correct Answers | Updated and Verified

What type of communication technique will a medical assistant use in acknowledging the patients contribution to the communication process? - Restate, Reflect, Focus Which of the following is a bacterial skin infection? - Impetigo A hemorrhage of the ureter is? - Ureterorrhaphy Inflammation of the nose is? - Rhinitis By law in California, all medical assistants shall receive training in? - Infection control Absorption of food nutrients is completed in the? - Small intestine Which of the following is an appropriate response to an angry patient? - Use techniques the deescalate the patients anger When working with an elderly patient, you may find that they require a little more time than other patients. Which of the following rules should be followed? - Talk in a normal tone unless they are hearing impaired. Talk slowly and have the elderly patient repeat directions. Talk distinctively While important for all patients, empathy of the medical assistant is especially important for the patients who? - Have limited life expectancy The following accessory organs are all part of the digestive system except? - Vermiform appendix