Samenvatting les Transport en Accommodatie;
met volgende onderwerpen in: Luchtvaart, autobus, spoorwegen, eurotunnel, ferry's, autoverhuur, accommodatie en cruises.
Van elk onderwerp zit er op het einde van het stukje ook het vakjargon.
Inhoud
Luchtvaart.............................................................................................................. 5
1. Inleiding........................................................................................................... 5
2. Vliegtuigbouwers............................................................................................. 5
3. Service-/ comfortklassen in het vliegtuig........................................................6
4. Lijnvluchten-chartervlucht............................................................................... 8
Lijnvlucht.......................................................................................................... 8
Charter vlucht.................................................................................................. 8
5. lijnvlucht Low-cost carriers, full-service carriers VS. chartermaatschappijen. .9
6. Luchthavens.................................................................................................. 10
Soorten vluchten:........................................................................................... 10
Check-in......................................................................................................... 10
Gates.............................................................................................................. 10
7. baggage........................................................................................................ 10
8. Schengen overeenkomst............................................................................... 11
Tarificatie........................................................................................................... 11
10. Ticketing...................................................................................................... 13
11. Commissieregeling...................................................................................... 13
12. Broker en General Sales Agents..................................................................13
Vakjargon luchtvaart......................................................................................... 14
Autobus – nog verder aanvullen!!.........................................................................21
Autobus vs. Autocar.......................................................................................... 21
Wettelijk kader.................................................................................................. 21
Soorten autocarreizen....................................................................................... 22
Beroepsverenigingen:....................................................................................... 23
Lijndiensten....................................................................................................... 23
Vakjargon die nog niet aan bod kwam..............................................................25
Spoorwegen.......................................................................................................... 26
Inleiding............................................................................................................. 26
2 comfort aan boord.......................................................................................... 26
3 Tarieven.......................................................................................................... 27
4 hoge snelheidstreinen (HST)..........................................................................29
4.1 Eurostar group......................................................................................... 29
4.2. andere hogesnelheidstreinen..................................................................31
5 Nachttreinen................................................................................................... 32
6 Autoslaaptreinen............................................................................................ 32
Pagina 1 van 87
,Transport en Accommodatie
7 buitenlandse spoorwegen.............................................................................. 33
8 Particuliere railoperatoren.............................................................................. 34
9 Leveranciers en andere actoren in het treinverkeer.......................................34
9.1. NMBS interationaal.................................................................................. 34
9.2. SNCF....................................................................................................... 34
9.3. Gespecialiseerde touroperators..............................................................34
9.4. Railteam.................................................................................................. 34
9.5. Infrabel.................................................................................................... 35
10 Werkinstrumenten........................................................................................ 36
10.2 softwareprogramma’s............................................................................ 36
11 Toeristische treinen...................................................................................... 36
Voorbeelden Luxe treinreizen.........................................................................37
Vakjargon.......................................................................................................... 38
Eurotunnel............................................................................................................ 40
werkwijze....................................................................................................... 40
Tarieven.......................................................................................................... 40
Reservatie en Afhandeling:............................................................................ 40
Vakjargon.......................................................................................................... 41
Ferry’s................................................................................................................... 42
Types ferry’s...................................................................................................... 42
Historie en trends.............................................................................................. 44
Historisch Overzicht (1995):...........................................................................44
Huidige Trends (Middellandse Zee):...............................................................44
West-Europese Ontwikkelingen:.....................................................................44
Scandinavische Verbindingen:........................................................................44
Baltische Zee:................................................................................................ 44
Situatie op het kanaal: (Noordzee/ Ierse zee)....................................................45
Wie werkt op het kanaal?.................................................................................. 45
Verkoop............................................................................................................. 46
Diverse.............................................................................................................. 46
Vakjargon.......................................................................................................... 47
Autoverhuur.......................................................................................................... 49
Waar vind je informatie over huurwagens?....................................................49
Onderscheid tussen de soorten maatschappijen die wagens verhuren.............50
Grote Maatschappijen.................................................................................... 50
2. Kleine Maatschappijen............................................................................... 50
3. Lowcost maatschappijen............................................................................ 50
Pagina 2 van 87
,Transport en Accommodatie
4. Reisorganisatoren....................................................................................... 50
5. Brokers....................................................................................................... 51
6. Gespecialiseerde diensten.........................................................................51
Autodeeldiensten........................................................................................... 51
Andere Initiatieven......................................................................................... 51
Jargon en typiche eigenschappen.....................................................................53
Tarieven............................................................................................................. 55
Verzekeringen.................................................................................................... 56
Verkoop............................................................................................................. 57
Vooraf of ter plaatse?..................................................................................... 57
Hoe verloopt de boeking?.............................................................................. 57
Vakjargon.......................................................................................................... 58
Accomodiatie........................................................................................................ 60
Vlaams Logiesdecreet....................................................................................... 60
Vormen van Accommodaties............................................................................. 61
Hotel.............................................................................................................. 61
Indeling naar reisdoel..................................................................................... 63
Indeling naar vorm......................................................................................... 64
Bijzondere logiesvormen................................................................................ 64
Een overzicht per land/regio..........................................................................66
Hotelgroeperingen......................................................................................... 66
Labels in België.............................................................................................. 66
Touroperatoren............................................................................................... 66
Vakantiewoning................................................................................................. 67
Bijzondere Verblijfsvormen:............................................................................67
European Holiday Home Association (EHHA):................................................68
Camping............................................................................................................ 68
Andere logiesvormen........................................................................................ 68
Innovatie in de accomodatie............................................................................. 70
Tarificatie en reservatie..................................................................................... 70
Tarieven.......................................................................................................... 70
Boeken/ reservatie......................................................................................... 70
contingentenbeheer....................................................................................... 71
Vakjargon.......................................................................................................... 71
Cruises.................................................................................................................. 74
Algemeen.......................................................................................................... 74
Trends................................................................................................................ 76
Pagina 3 van 87
, Transport en Accommodatie
Indeling volgens grootte en comfortklasse........................................................77
Riviercruises................................................................................................... 79
Cruisebestemmingen........................................................................................ 80
Actoren.............................................................................................................. 81
CLIA (Cruise Lines International Association):................................................81
GSA's:............................................................................................................. 82
Touroperators................................................................................................. 83
Andere vormen van Bootvakanties....................................................................83
Vakjargon.......................................................................................................... 83
Pagina 4 van 87
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