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MNG3701 EXAM PACK 2024
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LATEST EXAM PACK QUESTIONS AND ANSWERS AND SUMMARIZED NOTES FOR EXAM PREPARATIONS. UPDATED FOR 2024 EXAMS.
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MNG3701EXAM
PACK 2024
LATEST EXAM PACK QUESTIONS AND
ANSWERS AND SUMMARIZED NOTES FOR
EXAM PREPARATIONS.
UPDATED FOR 2024 EXAMS.
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6
MNG3701
MAY/JUNE 2022
Question 2 [20 marks]
a) Use the case study to identify any five threats from the external environment. (5 marks)
b) Give detailed recommendations on how Investec can counter threats identified in a) above. (15 marks)
Question 3 [15 marks]
3.1 ‘Investec uses the differentiation strategy’. Do you agree or disagree with this statement? Justify your
answer. (7 marks)
3.2 During a strategic planning session, there was a proposal for Investec to introduce affordable business
banking in their corporate client offering. This would be done through a low-cost business account that would
target a niche market of small businesses with a turnover of R250 000 per year.
a) Identify the business level strategy for the proposed business account. (2 marks)
b) Use the suitability and feasibility key evaluation criteria to evaluate the proposed strategic choice
identified in a) above. (Hint: indicate whether the business level strategy meets the criteria and provide a reason)
(6 marks)
PART B:
Essay question [20 marks]
Write a one-page essay to discuss the concepts of resources, capabilities and core competencies. Illustrate
each concept with examples from the Investec case study.
Guidelines: 1 to 1 and ½ pages, approximately 375 to 500 words using 1.5 spacing, 12 or 11 pt font.
This question will be assessed according to the following criteria:
Criteria Points for consideration Marks
Content o Discussion of theory covers all main points of the topic and incorporates 15
other sources.
An in-depth theoretical discussion of the three concepts is provided.
Application of theory to the case is clear and well-focused and
supported by relevant examples from the case – examples all three
concepts are included
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MNG3701
MAY/JUNE 2022
Technical o The introduction is inviting, states the main topics and provides an 5
requirements and overview of the essay, it links well to the essay.
organisation of o Headings/ sub-headings are used, and discussion is relevant.
content o At least three academic sources are used and acknowledged/correct
referencing technique is used.
o A strong conclusion summing up the discussion.
Total 20
TOTAL: 70 marks
© UNISA
2022
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Question 1
1.1 Use examples related to Investec to differentiate between middle management
level and low management level. (4 marks)
Middle-level managers
General managers, branch managers, and department managers are all examples of
middle-level managers. They are accountable to the top management for their
department’s function.
Middle-level managers devote more time to organizational and directional functions
than top-level managers. Their roles can be emphasized as:
Executing organizational plans in conformance with the company’s
policies and the objectives of the top management.
Defining and discussing information and policies from top management
to lower management; and most importantly
Inspiring and providing guidance to low-level managers towards better
performance.
Some of their functions are as follows:
Designing and implementing effective group and intergroup work and
information systems.
Defining and monitoring group-level performance indicators.
Diagnosing and resolving problems within and among work groups.
Designing and implementing reward systems supporting cooperative
behaviour.
Low-level managers
Supervisors, section leads, and foremen are examples of low-level management
titles. These managers focus on controlling and directing.
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