Beleidsniveaus op toeris0sch vlak............................................................................................. 5
De belangrijkste beleidsniveaus binnen de Europese Unie verantwoordelijk voor toerisme .........5
Wetgeving van toepassing op toerisme .................................................................................... 6
Het burgerlijk recht: verbintenissen -en overeenkomstenrecht ....................................................6
Verplich0ngen van de ondernemer........................................................................................... 9
Inschrijven bij de KBO ..................................................................................................................9
Een zichtrekening openen ............................................................................................................9
Het voeren van een boekhouding ................................................................................................9
In orde zijn met het sociaal statuut van een zelfstandige ........................................................... 10
De ondernemingsvormen van een toeris0sche onderneming ................................................ 12
Verschillende ondernemingsvormen.......................................................................................... 12
De reiswet ............................................................................................................................... 14
Vergoedingsregels voor luchtvaartmaatschappijen ............................................................... 15
De vluchtpassagiersverordening ................................................................................................ 15
Het verdrag van Montreal .......................................................................................................... 16
Het logiesdecreet .................................................................................................................... 17
Hotelcontracten ...................................................................................................................... 19
De marktprak0jken, consumentencontracten en de wetgeving op e-commerce ................... 20
De marktprakLjken: algemeen .................................................................................................. 20
InformaLe van de markt ............................................................................................................ 20
Reclame .................................................................................................................................... 21
Overeenkomsten met consumenten .......................................................................................... 21
OnrechtmaLge bedingen ........................................................................................................... 21
Bestelbon .................................................................................................................................. 22
Verboden prakLjken .................................................................................................................. 22
Inbreuken op de marktprakLjkenwetgeving .............................................................................. 24
Reisgeschillen oplossen........................................................................................................... 25
Geschillencommissie reizen ....................................................................................................... 25
Het European Consumer Centre Belgium (ECC België) ................................................................ 28
Problemen met de vlucht? ......................................................................................................... 28
Zelf rechtstreeks geboekt of via een onlineplaXorm. ................................................................. 28
Gerechtelijke instellingen voor toerisLsche geschillen ............................................................... 28
Reisverzekeringen ................................................................................................................... 29
2
, Begrip verzekering ..................................................................................................................... 29
De parLjen ................................................................................................................................ 29
Begrip risico............................................................................................................................... 30
Begrip premie ............................................................................................................................ 30
Schadeloosstelling of verzekeringsprestaLe ............................................................................... 30
De wet verzekeringen ................................................................................................................ 31
De reisverzekering ..................................................................................................................... 31
Specifieke reisverzekeringen ...................................................................................................... 33
De professional in toerisme en zijn sociale rechten ................................................................ 35
Het arbeidsrecht ........................................................................................................................ 35
Het socialezekerheidsrecht ........................................................................................................ 36
3
, A"or%ngen
AS Aansprakelijkheid R Reiziger
BW Burgerlijk wetboek RR Reisrichtlijn
GR Geschillen commissie reizen RW Reiswet
LVM Luchtvaartmaatschappij GDPR General data protec%on resolu%on
Wat is recht?
- Het is een geheel van regels
- Het is afdwingbaar
- Het zijn regels om de samenleving te organiseren
Wat is reisrecht?
- De regels die van toepassing zijn op de toerisDsche sector
Bevoegde instanDes:
- Belgische, Vlaamse en Europese wetgeving
Specialisten in deze bepaalde materie:
- Geschillencommissies
- ConsumentenorganisaDes
- Advocaten
4
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