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Summary Principles of Management IIA Chpt.3 - The Evolution of Managerial Thought
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The Viewpoints of Management
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Principles of Management IIA by ProfessorBurgerQueenThe Evolution of Managerial Thought
- In management, there is a cause and effect relationship between reward, fair
treatment, and productivity
- The inexactness of management as a science is largely attributed to management
being a social science. This inexactness also makes it an art rather than pure
science
- There 7 viewpoints of management
- Traditional
- Behavioural
- Systems
- Contingency
- Quality
- Flexible
- Principle-led
- What is important to note is that there is not a blanket approach to managing, so it is
seldom the case that an organisation will choose one management style and discard
the rest
- Instead, managers can do well by combining application sections of each
viewpoint for optimum use in their organisation
- The ultimate manager will possess the six competencies to know which style
and viewpoint is required for any given situation
- The traditional viewpoint of management focuses on goals and objectives that
senior management established
- The goals usually relate to increased sales or profits, with an eye toward
pleasing shareholders
- The behavioural viewpoint (human relations management) believes that a better
understanding of human behaviour at work, such as motivation, conflict,
expectations, and group dynamics, improves productivity
- The systems viewpoint asserts that any organisation is a single, unified system of
interrelated parts or subsystems. Each part of the overall system is dependant on the
others and cannot function optimally without them
- The contingency approach is based on the theory that management effectiveness
is contingent upon the interplay between the application of management behaviours
and specific situations, ie. the way you manage should change depending on the
circumstances
- The quality viewpoint is a structured outline for managerial success on producing
quality products and services with minimal errors
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