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Summary Unit 4 - Operational Performance $8.41
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Summary

Summary Unit 4 - Operational Performance

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Lesson + Book notes Includes: -Operational Objectives -Production types -Efficiency -Economies Of Scale -Kaizen -Quality Control, Assurance, TQM -Inventory and Supply Chains -Speed Of Response -Inventory Control Chart -FORMULAS If there's something wrong with the upload, contact me o...

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  • January 13, 2024
  • 5
  • 2023/2024
  • Summary
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Operations Managementtheprocessthatusesresourcesofanorganisationtoprovidetherightgoodsorservicesforthecustomer

Operational objectives

1 Costs
2 Quality
3 SpeedofResponse
4 Flexibility
5Dependability
6 EnvironmentalObjectives
7 AddedValue
Labourproductivityitsameasureoftheoutputperworkerinagiventimeperiod

UnitCosts howmuchoneunitcostsas aproportionoftotalcosts

CapacityUtilisationthe maximumamounttheorganisationcanproducewithina specific
timeperiod

AddedValueModifyinggoods
orservicestomakethemworthmore

Name Definition Advantages Disadvantages
staffcouldbeabsent
LABOUR productionreliesonusing moreflexible lowerproductivity
intensive labourresources no machinerycosts needtopaywages
improves employmentrate lowerspeed
mightmakemistakes


CAPITAL productionreliesonwing 24 7 production initialcost
high
intensive capital resources noneedtopaywages lessflexible
reallylowlabourcost mightbe
specialists torepair
required
highquality highconsistency mighthavelongpayback machiner



UNDER Sparecapacity canbeusedifanemergencyhappens lowercapacityutilisation
Magnon Iaddsflexibility lessprofits
CAPACITY matchwithanincreaseddemand thatimpacton
higherfixedcosts
unit cost

Efficiency outputis maximised from a givenlevel
ofinputs
Economies
ofsale theadvantagesthatanorganisationgainseluetoanincreasein size
Internal Purchasing Technical Financial RiskBearing Managerial

External bettertransportnetworkdevelopmentoffacilitiesinlocaluniversities relocationofsuppliers

, Diseconomies
ofSale when acompanyorbusinessgrowssolorgethatthecostsperunitincrease

III
Control miseries
losecontrolofemployeeswork


Leanproduction anapproachtomanagementthatfocusesoncuttingoutwastewhilstensuring quality
eg doingthingsbetterinvolvingemployeesinthecontinuousprocessofimprovement ReducingCosts


Name Definition Advantages Disadvantages
couldbeexpensive
JIT Aimstoensurethatunitsinto littlewastenostockfast difficult setup
justintimetheproductionprocessarriveonly automatedprocess noneed a
of notflexiblelittleroomforerror
whentheyare needed
bigstoragespacehelpswithcashflow Isuppliesmightbedelayed




Leaproduction of productivity
levels labor
high reliesonefficienthighquality
less
stock suppliers
createsmarketingadvantages requiresmotivatedstaff
Wider
of timeneeded
range productsless I nobackup
Technology to
Improve RoboticsAutomation planning
train
CADCAM reduceswaste
Ingi
workforce

t.ingy.m
Operational
am improvesquality



Kaizer leanproductionsystemthat improvedteamwork difficulttoimplementinexisting
concentrates smallbut frequent improved efficiency systems
on
improvementsineveryaspect the
of improvedemployeesatisfaction changeisdifficult
productionprocess lesswaste trainingisrequired


Quality thedegreeofexcellenceofsomething

CUSTOMER customrwgdp
customersatisfaction

HIGHER crop
SATISFACTION
I level ofreturns
REPEAT scraprate thepercentageof unsuccessfulproduct
LOYALTY PURCHASE aesthetics


L
performance
LOWER
MARKETING CUSTOMER
COSTS RECOMMENDATION

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