CPXP exam 2024 with 100% correct answers

PAM - Patient Activation Measure - correct answer Measures engagement more than satisfaction What is HCAHPS also known as? - correct answer The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, also known as the CAHPS® Hospital Survey or Hospital CAHPS® What is HCAHPS? - correct answer standardized survey instrument and data collection methodology used to measure patients' perspectives of hospital care HCAHPS has been around since - correct answer 2006 Nationally implemented 2008 Publicly reported 2012 Part of Hospital Value Based Purchasing program HCAHPS created by public and private organizations led by - correct answer Centers for Medicare & Medicaid Services (CMS)- and the Agency for Healthcare Research and Quality (AHRQ) AHRQ - correct answer Agency for Healthcare Research and Quality (AHRQ) CMS - correct answer Centers for Medicare & Medicaid Services (CMS) HCAHPS survey captures what information? - correct answer - how well nurses and doctors communicated, - how responsive hospital staff were to patient needs, - the cleanliness and quietness of the hospital environment.