Publix Deli Management
Test/Latest Update/105
Questions with Verified
Solutions/Updated
How long do you sharpen the back side of a slicer blade? - -2 seconds
-How long do you sharpen the front of a slicer blade? - -30 seconds
-Tag Group: Publix and Boar's Head Ham - -Pink
-Tag Group: Publix and Boar's Head Beef - -Red
-Tag Group: Publix and Boar's Head Poultry, Italian products and loaves
- -Orange
-Tag Group: Boar's Head cheese - -Orange
-Tag Group: Misc. Meats and Cheeses - -Purple
-Tag Group: Specialty cheeses, salads, and misc. self service - -Black
-Tag Group: Cooked prepared foods and ingredients - -White
-Tag Group: Sub vegetables and fresh products - -Green
-Tag Group: Fresh Chicken - -Fresh Chicken
-Tag Group: snacks - -Pink
-What does a 64 oz container hold? - -Cold pack chicken
-What is the serving size on baked beans or cowboy beans? - -1/3 cup
(100g)
-What is most important when taking an order for a customer? - -
Customer name
Phone number
Date and time to pick up
Date order was taken
-After using Shelf and Counter cleaner what do you have to do? - -
Wash, rinse, sanitize
-At what temperature should your Q-San be at? - -75 degrees ferenheit
or lower
, -How high can you stack tea crates? - -10 high
-How long does sub bread get? - -1 day
-How much should sub kits weigh? - -.38lbs
-T
E
A
M - -Together
Everyone
Achieves
More
-What are the 5 S's ? - -1. Sort and Remove (unproductive inventory)
2. Shine (clean your work space)
3. Set locations and visual cues
4. Standardize
5.Sustain
-What are the 5 steps to great customer service? - -1. Friendly Greeting
2. Discovery
3. Recommendation
4. Affirmation
5. Invitation
-What does FIFO stand for? - -First in first out
-What does "JIT" stand for? - -Just in time
-What does "PPM" stand for? - -Parts per million
-What does "leveling" mean? - -Leveling is stocking product down from
the back of the shelf, trying to completely fill in each layer
NOTE: you must have at least two rows of product
-What does the term "Make and serve" refer to? - -The goal in "make-
and-serve" is to complete the preparation of a product JUST as the
previous one runs out or as the customer is ready to receive the
product. as a result you deliver the highest quality product to the
customer
-What does "PASS" refer to? - -PASS is An acronym used to remember
the method of using all Publix fire extinguishers
Pull
Aim
Squeeze and
Sweep
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