Exam (elaborations)
Business of IT - Applications - C846 (ITIL Foundation) 261 Review | Questions with 100% Correct Answers | Verified|41 Pages
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Problem management is an important process in the service operation lifecycle stage. How does the process define a problem? - ️️A problem is the unknown, underlying cause of one or more incidents What involves monitoring patterns of business activity? - ️️Capacity management Who "owns...
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