Exam (elaborations)
Anthem Administrative Guidelines Exam Questions & Detailed Answers 2024
- Course
- CCNE
- Institution
- George Washington University
Anthem Administrative Guidelines Exam Questions & Detailed Answers 2024
[Show more]
Content preview
2023 Anthem Administrative GuidelinesExam With Complete Solution
I completed all my training on Friday. When will I know I'm ready to sell? - correct
answer Only after receipt of the confirmation email should arrive on Monday.
Training completed one day should be validated the following business day.
What tool does BlueCross provide for you to submit notes taken during the meeting
with a prospect? - correct answer Cavulus
If a member chooses to cancel or withdraw an enrollment application or terminate
enrollment in a plan once the enrollment application has been submitted, you as
the agent must _______. - correct answer Direct the member to contact BlueCross
Member Services directly.
In what instance are you able to use a P.O. Box on the enrollment form? - correct
answer You can use a P.O. Box as the mailing address, but the physical address is
always required.
If a member chooses to have premiums deducted through Electronic Funds Transfer
(EFT), how quickly will the first deduction be made from the member's account? -
correct answer The first month's premium may be deducted from their account
within two business days of enrollment acceptance date.
If agent John Thomas is assisting member Sherry Jones and would like to be her
agent of record, what steps should be taken? - correct answer Agent John Thomas
contacts the current AOR and requests release of business. The current AOR would
then submit consent to IndividualSalesBrokerInquiries@bcbst.com
If you receive an email inquiry about a Medicare Advantage complaint, you should
treat it as _______. - correct answer an attempt to gather information to investigate
and resolve the complaint
What tools are available to you by registering and logging into BlueAccess at
www.bcbst.com? - correct answer All statements are correct
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Schoolflix. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67866 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now