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HCA 340 Managing in Health Human Services Final Exam Questions and Answers.
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HCA 340 Managing in Health Human Services Final Exam Questions and Answers.
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Question 1pts
Match the following terms to their definitions:
Correct!
Stakeholder
a person, group, or organization holding a vest interest in an organization's well-being and activities
Correct!
Strategy
a plan that provides the general direction that an organization will pursue
Correct!
SWOT analysis
a business analysis that assesses the strengths, weaknesses, opportunities, and threats within internal and external environments
Correct!
Tactic
a plan that supports an organization's strategies
Correct!
Top-level manager
a manager who establishes organizational goals, decides how departments should interact, and monitors that performance of an entire operation
Question 2
pts
Match the following terms and definitions:
Correct!
Conflict
, what occurs when one party negatively affects or seeks to negatively affect another party
Correct!
Dysfunctional conflict
conflict that takes the form of destructive activities that hinder group or organizational performance
Correct!
Formal group
a group established by the organization that seeks to achieve formal goals and objectives
Correct!
Formal leader
a leader who has been elected, appointed, or promoted into the role
Correct!
Functional conflict
what occurs when the organization's interests are served in some way by a conflict
Question 3
pts
Match the following terms and definitions:
Correct!
Corporate strategy
a document that states the type of business or operation that the organization is in or that it seeks to be in, along with any changes that management hopes to
Correct!
Cost leadership strategy
a competitive strategy in which the company seeks to deliver services that are less expensive than its competitors
Correct!
,Differentiation strategy
a competitive strategy in which the organization tries to deliver services that are different from or better than its competitors
Correct!
Industry intensity
the degree of competition for customers among organizations in the same industry, as indicated by the combination of five factors specified in the five factors fr
Correct!
strategic management
a top-level management function that is directed at the over-sight of short- and long-term organizational objectives and outcomes to integrate and coordinate a
Question 4
pts
Match the following terms and definitions:
Correct!
Nonequity partnership
an arrangement in which two partners form a contractual relationship to share unique resources and capabilities in order to create a competitive advantage
Correct!
Strategic alliance
a formal arrangement or agreement among two or more health care providers
Correct!
Joint venture
an arrangement in which two or more strategic alliance partners join while developing a new entity that has shared ownership and that delivers a product or se
, Correct!
Magnet hospital
a situation in which a hospital has excellent patient outcomes, high levels of satisfaction among nurses, and low turnover in nursing staff
Correct!
Strategic partnership including equity
an arrangement that creates a circumstance in which member partners share partial or full ownership of the other's organization
Question 5
pts
Match the following terms and definitions:
Correct!
360-degree assessment
a performance appraisal system that combines information from peers, subordinates, patients, and the employee
Correct!
Human resource management functions
the daily, weekly, and annual activities and services provided by the human resource department
Correct!
Human resource strategy
a strategy designed to facilitate the achievement of an organization's overall objectives through specific activities directed by the departmental managers
Correct!
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