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GEB MIDTERM Ch 1 9 GEB MIDTERM
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GEB MIDTERM Ch 1 9 GEB MIDTERM
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GEB MIDTERM Ch 1-9An ethical ________ involves choosing between conflicting alternatives that are not
clearcut.
Dilemma
Ethics can be defined as not doing anything illegal.
False
When resolving problems, successful organizations usually avoid the need for
feedback.
False
As long as employees get the job done, most companies are not concerned with
employees meeting expectations of business etiquette.
F
If you start a company or become an executive in an established firm, you can expect to
spend the majority of your time
Communicating.
In the first step of the communication process, the sender
has an idea.
When conducting business over a meal, you should wait to bring out business papers
until after the entrée plates have been removed.
T
The habits you exhibit while using your mobile device exemplify your attitude toward the
people around you.
T
All of the following except ________ are elements of the group development process.
Anticipation
Your ability to listen effectively will have little effect on your longterm career prospects.
F
Selective listening refers to
letting one's mind wander until something personally relevant is said.
When speaking in English to people who use English as a second language, the best
approach is to
speak slowly and clearly.
,During conversations with nonnative English speakers, you should
do none of the above.
When writing to someone for whom English is a second language, you should avoid
using slang and idioms.
T
People in the United States are generally accustomed to having less privacy at work
than their counterparts in other cultures.
F
Xenophobia is the fear of
strangers and foreigners.
Which of the following sentences contains an idiomatic expression?
Making our monthly sales quota will be a piece of cake.
Messages that combine powerful visuals with supporting text can be effective because
all of the above
A knowledgemanagement system
is a centralized database of experiences and insights of employees throughout an
organization.
The ________ of a message is its overall subject, while the ________ is a specific
statement about that overall subject.
topic; main idea
Which of the following media would be best for sending a brief message (requiring no
response from your audience) about an upcoming software update?
The three primary steps involved in preparing a business message are
planning, writing, and completing.
Narrative techniques are
an effective way to organize messages in a variety of business communication
scenarios.
Select the sentence with the most positive emphasis.
We hope to complete the process audit by Friday.
________ sentences express two or more independent but related thoughts of equal
, importance, usually joined by a coordinating conjunction.
Compound
You can emphasize key points by
doing all of the above.
"If we can't meet the deadline, our losses will be significant" is a compound sentence.
F
________ sentences express one main thought and one or more subordinate thoughts
related to it.
Complex
Readability indexes measure ________, so they offer a useful reference point for
improving your writing.
sentence length
"The qualification of the runner in the race took one hour" is an example of a sentence
with a camouflaged verb.
T
To make your message more interesting and accessible, you should use as many
design elements and decorative touches as possible.
F
According to this chapter's Communication CloseUp, Jefferson Rabb starts the design
work for every website project with
an indepth analysis of the audience for the website.
You can improve the clarity of your messages if you break up overly long sentences into
shorter sentences.
T
Email messages
should be written with the assumption that they will be stored forever.
As it pertains to instant messaging (IM), spim consists of
unsolicited commercial messages.
Compared to email, instant messaging (IM)
offers greater speed and is less susceptible to privacy problems.
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