MPTC Interviews and Interrogations Exam And Verified Answers 2024.

rapport - Answer harmonious relationship in which people or groups concerned understand each others feelings or ideas to communicate well research on rapport building - Answer -information by witnesses/suspects is better when rapport is better -helps reduce anxiety and stress with victims and suspects respect - Answer an act of showing consideration for another persons needs or feelings empathy - Answer means to demonstrate understanding for other peoples feelings and emotions courtesy - Answer means being polite and kind to people decorum - Answer means showing good manners clarity - Answer means to explain "why" actions are taken neutrality - Answer being fair, impartial and not helping either side in a conflict or disagreement accusations - Answer -false or unfounded accusations of lying or withholding information -damages officers credibility and creates distrust coercion - Answer using physical force, making threats, conducting unreasonably long interviews or engaging in inappropriate psychological manipulation