Hoofdstuk 1................................................................................................................................................... 4
§1.1 Consumentenrecht in het kort.................................................................................................................4
§1.2 Ontstaan en inhoud van verbintenissen..................................................................................................4
§1.3 Overeenkomst: totstandkoming en de inhoud........................................................................................5
§1.4 Vernietigbare rechtshandeling.................................................................................................................7
§1.5 Vernietigbare overeenkomst of vernietigbaar beding.............................................................................7
§1.6 Nakoming van de overeenkomst.............................................................................................................8
Week 3................................................................................................................................................................10
Hoofdstuk 2................................................................................................................................................. 10
§2.1 Koopovereenkomst en consumentenkoop............................................................................................10
§2.2 Conformiteit...........................................................................................................................................12
§2.3 Consumentenbescherming bij non-conformiteit..................................................................................13
§2.4 Garantie en andere bedingen................................................................................................................14
Week 4:...............................................................................................................................................................17
Hoofdstuk 3................................................................................................................................................. 17
§3.1 Kenmerken van overeenkomsten op afstand en buiten de verkoopruimte..........................................17
§3.2 Precontractuele informatieplicht van de handelaar..............................................................................19
§3.3 Herroepingsrecht voor de consument en ontbinding...........................................................................19
Hoofdstuk 6................................................................................................................................................. 21
§6.1 Proefabonnementen..............................................................................................................................21
§6.2 Abonnementen op dag-, nieuws- en weekbladen en tijdschriften.......................................................22
§6.3 Abonnementen op de levering van diensten........................................................................................22
§6.4 Proefabonnementen..............................................................................................................................24
Hoofdstuk 4................................................................................................................................................. 26
§4.1 De overeenkomst van opdracht.............................................................................................................26
§4.2 De overeenkomst tot aanneming van werk...........................................................................................29
§4.3 De Europese Dienstenrichtlijn...............................................................................................................32
Week 6................................................................................................................................................................33
Hoofdstuk 8................................................................................................................................................. 33
§8.1 De consumentenkredietovereenkomst.................................................................................................33
§8.2 Consumentenbescherming bij kredietovereenkomsten.......................................................................35
§8.3 Betaaldiensten, betalingstransacties en betaalrekeningen...................................................................40
§8.4 De verzekeringsovereenkomst...............................................................................................................42
§8.5 De schadeverzekering............................................................................................................................45
§8.6 De sommenverzekering.........................................................................................................................47
Hoofdstuk 9................................................................................................................................................. 61
§9.1 Handhaving consumentenbescherming................................................................................................61
§9.2 Buitengerechtelijke geschilbeslechting..................................................................................................61
§9.4 Gang naar de rechter.............................................................................................................................64
§9.5 Dagvaardingsprocedure en beslaglegging.............................................................................................65
§9.6 Europese procedure voor geringe vorderingen.....................................................................................67
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