Samenvatting Gedrag in organisaties (Alblas en Wijsman) 6e druk
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Course
Organisatiekunde
Institution
Hogeschool Arnhem En Nijmegen (HAN)
Book
Gedrag in organisaties
Hierbij een duidelijke samenvatting van gedrag in organisaties van Gert Alblas en Elle Wijsman (6e druk). ISBN:.
Samengevat zijn (volgens SPH HAN tentamen 4 ) :
-Heel hoofdstuk 1
-Paragraaf 2.1
-Heel hoofdstuk 4
-Heel hoofdstuk 6
-Heel hoofdstuk 7
-Heel hoofdstuk 8
,Inhoud
Hoofdstuk 1 Individu en organisate.......................................................................................................5
1.1 Motvate:.....................................................................................................................................5
1.1.1 Motvate door externe krachten. Duwende kracht..................................................................5
1.1.2 Motvate door externe krachten (de situate.. Trekkende kracht.............................................7
1.1.3 Motvate door betekenisgeving aan situate en behoefe........................................................7
1.1.4 Intrinsieke en extrinsieke motvate...........................................................................................9
1.2 Capaciteiten en competentes......................................................................................................9
1.3 Persoonlijkheid.............................................................................................................................9
1.4 Attudes.....................................................................................................................................10
1.5 De relate tussen individu e organisate......................................................................................11
1.6 Betrokkenheid............................................................................................................................11
1.7 Arbeidssatsfacte........................................................................................................................12
1.8 Billijkheid....................................................................................................................................12
1.9 Veranderende verhoudingen......................................................................................................13
Hoofdstuk 2: Inpassen en motveren....................................................................................................14
2.1 Werving en selecte....................................................................................................................14
2.1.1 Functe-eisen en functebeschrijvingen...................................................................................14
2.1.2 Methoden van werving............................................................................................................14
2.1.3 Selecte....................................................................................................................................15
2.1.4 Het gestructureerde interview................................................................................................15
2.1.5 Het psychologisch onderzoek..................................................................................................16
2.1.6 Assessment-centermethoden..................................................................................................16
2.1.7 Validiteit van selectemethoden..............................................................................................16
2.1.8 employability...........................................................................................................................17
Hoofdstuk 4: Doelmatg samenwerken en overleggen.........................................................................18
4.1 Doelmatge uitvoering van werkzaamheden in groepen............................................................18
4.2 Procesverliezen in uitvoerende groepen....................................................................................18
4.2.1 Coördinateproblemen.............................................................................................................18
4.2.2 motvateproblemen................................................................................................................18
4.2.3 Lage prestatevormen..............................................................................................................18
4.3 Verbeteren van de samenwerking in uitvoerende groepen.......................................................19
4.3.1 Verbeteren van de samenstelling van het team......................................................................19
4.3.2 Verbeteren van de planning en organisate.............................................................................19
4.3.2 Verbeteren van de prestatenormen.......................................................................................19
, 4.3.4 Verbeteren van de cohesie in de groep...................................................................................20
4.4 Doelmatg overleggen in groepen...............................................................................................20
4.5 Voor- en nadelen van een groepsaanpak...................................................................................20
4.6 Criteria voor doelmatg overleggen in groepsverbanden...........................................................21
4.7 Procesverliezen in het overleg....................................................................................................21
4.7.1 Procesverliezen door ongelijke inbreng en invloed.................................................................21
4.7.2 Procesverliezen door zelfcensuur............................................................................................21
4.7.3 Procesverliezen door slechte structurering.............................................................................21
4.7.4 Procesverliezen door conficten...............................................................................................22
4.8 Verbeteren van het overleg in groepen......................................................................................22
4.8.1 Brainstorming..........................................................................................................................22
4.8.2 De Delphi-techniek..................................................................................................................23
4.8.3 Structureren van het overleg...................................................................................................23
4.9 Leidinggeven aan overleg...........................................................................................................23
4.10 Samenwerken en overleggen in zelfsturende en virtuele teams..............................................23
Hoofdstuk 6: Macht en leiding.............................................................................................................24
6.1 Macht en invloed........................................................................................................................24
6.1 Machtsmiddelen.........................................................................................................................24
6.2.1 Posite gebonden machtsmiddelen..........................................................................................24
6.2.2 Persoonsgebonden machtsmiddelen......................................................................................25
6.2.3 Samenvatend overzicht machtsmiddelen...............................................................................25
6.3 Machtsgebruik............................................................................................................................26
6.4 Efecten van machtsgebruik.......................................................................................................27
6.5 Machtsgebruik als politek middel..............................................................................................28
6.6 Machtsmisbruik..........................................................................................................................29
6.7 Leidinggeven in organisates.......................................................................................................29
6.8 Efectef leidinggeven.................................................................................................................30
6.8.1 Leiderschap en persoonskenmerken.......................................................................................30
6.8.2 Leiderschap en stjl van leidinggeven.......................................................................................30
6.8.3 Leiderschap en situate............................................................................................................31
6.9 Verbeteren van leidinggeven......................................................................................................32
6.9.1 Het stellen van taakdoelen en management by objectves.....................................................32
6.9.2 Partcipateve leiding...............................................................................................................32
6.9.3 Transformatoneel leiderschap................................................................................................33
6.9.4 De narcistsche leider...............................................................................................................33
6.9.5 Coachend leiderschap..............................................................................................................33
, 6.10 Invloed van leiderschap............................................................................................................34
6.10.1 Externe invloed......................................................................................................................34
6.10.2 Interne invloeden..................................................................................................................34
Hoofdstuk 7: Organisatestructuur.......................................................................................................35
7.1 Aanbrengen van structuur..........................................................................................................35
7.2 verdelen van werkzaamheden....................................................................................................36
7.2.1 Horizontale specialisate..........................................................................................................36
7.2.2 Vertcale specialisate..............................................................................................................36
7.2.3 taakverruiming en taakverrijking.............................................................................................37
7.3 Functonele indeling in organisatorische eenheden...................................................................37
7.4 Afstemmen van werkzaamheden...............................................................................................38
7.4.1 onderlinge aanpassing.............................................................................................................38
7.4.2 Direct toezicht.........................................................................................................................39
7.4.3 Standaardisate en formalisate...............................................................................................39
7.5 Groeperen van werkzaamheden................................................................................................40
7.5.1 Functonele groepering............................................................................................................40
7.5.2 Productgroepering...................................................................................................................40
7.5.3 Marktgroepering......................................................................................................................41
7.5.4 Geografsche groepering.........................................................................................................41
7.5.5 De gevolgen van groeperen.....................................................................................................41
7.6 bevoegdheden en onderlinge verhoudingen..............................................................................41
7.6.1 centralisate.............................................................................................................................41
7.6.2 Decentralisate.........................................................................................................................42
7.6.3 keuze voor centralisate en decentralisate.............................................................................42
7.7 Aanvullende vormen van bevoegdheden en onderlinge verhoudingen.....................................43
7.8 Ontwerpen van communicatekanalen.......................................................................................43
7.9 De mechanistsche en organische structuur...............................................................................43
7.10 Ontwikkelingen in structurele vormgeving...............................................................................44
7.10.1 De eenvoudige structuur.......................................................................................................44
7.10.2 De functonele lijn-stafstructuur............................................................................................44
7.10.3 Lijn-stafstructuur met P-,M-,of G-, groepering......................................................................44
7.10.4 De divisionele structuur.........................................................................................................45
7.11 Ontwerpvraagstuk....................................................................................................................45
7.11.1 Balans tussen verdelen en afstemming.................................................................................45
7.11.2 Balans tussen centralisate en decentralisate.......................................................................45
7.11.3 Standaardisate en onderlinge aanpassing............................................................................46
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