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HSA 4140 exam 1 review Questions and Answers Graded A+
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HSA 4140 exam 1 reviewStrategic planning - answer The process by which a healthcare organization
determines its overall direction for future years.
Community health assessment - answer Allows a healthcare organization to
determine the services required in the local community.
Organizations strategic plan - answer - is developed using local data.
Ex- by performing the community assessment, healthcare organizations can better
allocate staffing and financial resources.
Components to strategic planning - answer Mission and goals, unit strategies, and
analyze strengths, weaknesses, opportunities, and threats.
-requires gathering information about the internal and external environment and having
meaningful discussions on the future of the organization
C.H assessment - answer Can determine which resources create the greatest value
within the community
The organization - answer Can also consider the local economic factors affect
planning, such as individuals ability to pay and the number of uninsured.
Healthcare organizations strategic plan - answer Should emphasize clinical service
lines that enhance profitability while meeting demonstrated community needs.
Board of Directors Responsibilities - answer 1. Setting corporate strategy, overall
direction, mission, or vision
2. Hiring and firing the CEO and top management
3. Controlling, monitoring, or supervising top management
4. Reviewing and approving the use of resources
5. Caring for shareholder interests
Fiduciary Responsibility - answer When an individual or group acts for and on behalf
of another in a relationship of trust and confidence
Board of directors - answer a group of persons elected by the stockholders to
manage a corporation
-has fiduciary responsibility for organizational resources.
Senior leaders - answer —use technical knowledge and stakeholder relationships to
create the strategic plan and develop operational plans to ensure future success.
, -develop operational processes that maximize efficiency, improve quality, and enhance
the health status of the community they serve
Physician - answer -Create value by using their clinical expertise to enhance the
quality of patient care
-To evaluate new healthcare technology
-identify unmet healthcare needs within the community
-important in strategic planning and should be included in the development of new
clinical services.
Organization's Mission - answer -purpose or reason for being
-partially determined by ownership status
-may be a not-for-profit organization, a for-profit organization, a government-operated
organization or a joint venture and this status will shape its mission.
Mission Statement - answer Guide decisions about priorities, actions, and
responsibilities. Differences in mission reflect different motivation and goals, and they
influence the style of strategic plan an organization develops
not-for-profit organizations - answer groups that do not pursue profit as a goal; they
engage in charitable, educational, humanitarian, cultural, professional, or other
activities, often with a social purpose
For-profit organizations - answer formed to make money, or profits, by offering
products or services
Their strategic plan should incorporate ways to stay ahead of its competitors, make
money and provide the best quality care.
organizational culture - answer the set of values, ideas, attitudes, and norms of
behavior that is learned and shared among the members of an organization
-focus on improving clinical processes rather than blame individuals for suboptimal
Transformational Leadership - answer leadership that generates awareness and
acceptance of a group's purpose and mission and gets employees to see beyond their
own needs and self-interests for the good of the group
Healthcare organization largest operating expense - answer Payroll
Trait Theory - answer There are a fundamental group of leadership skills that apply
in all situations
Transactional Leadership - answer leadership based on an exchange process in
which followers are rewarded for good performance and punished for poor performance
Board of directors roles - answer -CEO succession planning as well as in supporting
future leadership development.
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