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Unit 16 - Human Resource Management in Business M2
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level 3 business extended diploma Unit 16 - Human Resource Management in Business M2
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Unit 16 – M21B
Mr Newman
M2
In this assignment I will explain how motiatonal theories may be more releiant to my organisaton
than others, also compare the way diferent techniques are used to motiate diferent employees.
Maslow’s hierarchy
Maslow’s Hierarchy starts with basic physiological needs for suriiial. As each need is met (self-
actualisaton, self-esteem, social, safety, physiological+ the next need up the hierarchy becomes the
motiator. Cleaners that worka in Newham general hospital are on the bottom of the hierarchy as
they just want the basic physiological needs; basic needs, for instance, food, drinkas and basic rent
pay. Howeier, doctors and nurses are on the top of the hierarchy as they want the top pay which
iniolies them getng more money than others. Worka place can meet these needs. For example, the
pay proiides the means to satsfy basic needs whereas, the training can proiide for self-
actualisation.
Mayo’s theory
Mayo’s theory of human relatons suggested that physical conditons and pay matter less than social
interacton when motiatng employees. Mayo’s theory is completely diferent to the hierarchy.
Mayo’s experiment shows teamworka, as this is an important motiiator. Managers in Newham
general hospital should takae an interest in their workaers. This means that the mangers in the hospital
should takae care of their fellow employees and tell them they are doing a good job since this will
motiate the employees to do a better job. The manger communicates with all the members of staf
in order to assure that workaers are able to worka successfully and efectiely.
Herzberg’s two factor theory
Herzberg’s two factor theories motiate workaers by proiiding job satsfacton. Motiators are
concerned with the job itself and include achieiement, recognition and the responsibility.
Herzberg’s theory has two motiatonal factors. One of which is ‘motiators’ and ‘hygiene factors’.
The motiiator factors are concerned with the job itself. They include achieiement, recogniton and
the responsibility of the staf in Newham general hospital. Hygiene factors are external to the job
itself and can only cause dissatsfacton if it is not fulflled. Hygiene factors include the company
policy, superiision and workaing conditons. All the members of staf in Newham general hospital
need good workaing conditons to do their worka and superiision is needed to assess their worka.
Taylor’s theory of scientiic management
Taylor supported close superiision and pay schemes that reward those that produce more. Taylor’s
theory on motiaton is based on money. He suggested that workaers should be motiated through
their income. He suggests how rewards are the most important motiatng factors. The more the
employees worka the more money they will gain. This starts to encourage employees in Newham
general hospital to worka more, to aska for more hours and to produce more worka. This benefts both
the employees and the business as the employees get more money and the business gets more worka
done within the organisaton.
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