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NURS 343 LEADING & MANAGING COMPLEX SYSTEMS OF HEALTH EXAM Q & A
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NURS 343 LEADING & MANAGING COMPLEX SYSTEMS OF HEALTH EXAM Q & A
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NURS 343Leading & Managing
Complex Systems of
Health
Q & A w/ Rationales
204
,A:
1. What is the definition of a complex system of health
according to the World Health Organization (WHO)?
a) A system that consists of multiple interacting
components that are interdependent and adaptive
b) A system that is characterized by uncertainty,
unpredictability, and emergent behavior
c) A system that requires a holistic and dynamic approach
to understand and manage its challenges
d) All of the above
Answer: D. All of the above. According to the WHO, a
complex system of health is "a system composed of many
interacting components that are interdependent and
adaptive, whose collective behavior cannot be easily
predicted or controlled, and that requires a holistic and
dynamic approach to understand and manage its
challenges."
2. What are some of the key skills that a leader needs to
manage a complex system of health effectively?
a) Vision, communication, collaboration, and innovation
b) Planning, organizing, directing, and controlling
c) Analysis, evaluation, synthesis, and application
d) None of the above
Answer: A. Vision, communication, collaboration, and
innovation. A leader in a complex system of health needs
to have a clear vision of the desired outcomes,
communicate effectively with diverse stakeholders, foster
, collaboration and trust among team members, and promote
innovation and learning to adapt to changing situations.
3. What are some of the benefits of using a case study
method to teach and learn about complex systems of
health?
a) It allows students to apply theoretical knowledge to real-
world scenarios
b) It enhances students' critical thinking, problem-solving,
and decision-making skills
c) It exposes students to multiple perspectives and ethical
dilemmas
d) All of the above
Answer: D. All of the above. A case study method is an
effective pedagogical tool to teach and learn about complex
systems of health because it allows students to apply
theoretical knowledge to real-world scenarios, enhances
students' critical thinking, problem-solving, and decision-
making skills, and exposes students to multiple
perspectives and ethical dilemmas.
4. What are some of the challenges or barriers that a leader
may face when managing a complex system of health?
a) Resistance to change from internal or external
stakeholders
b) Lack of resources, information, or authority
c) Conflicting goals, values, or interests among different
actors
d) All of the above
Answer: D. All of the above. A leader may face various
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