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TICO Supervisor/ Manager Exam Question and Answers
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TICO Supervisor/ Manager ExamQuestion and Answers
John is a student who has decided to create his own company to provide
walking
tours in his hometown of Thunder Bay. Some tourists book a tour, but
because
John has the flu, he does not show up. The tourists complain to TICO that
their
afternoon was ruined. Why is TICO unable to assist these consumers?
a. a tour guide is considered to be an end supplier and is therefore exempt
from registering with TICO
b. John should have registered with TICO because he is providing a type of
travel service
c. having the flu is considered to be a force majeure, so the tourists have no
grounds for complaint
d. anyone selling guide or sightseeing services in Ontario is exempt from
having to register with TICO - -d
-Ontario Regulation 26/05 states that a person who has not registered with
TICO in
the previous 12 months must provide a
a. refundable security deposit of $10,000.00
b. non-refundable security deposit of $10,000.00
c. promissory note, authorized by a lawyer, in the amount of $10,000.00
d. refundable security deposit of $25,000.00 - -a
-A man has violated the Travel Industry Act, 2002 by providing services as a
travel agent without actually being registered. As a result of his conviction,
the
penalty could be
a. a fine of not more than $50,000
b. imprisonment for a term of not more than two years less a day
c. a fine of not more than $250,000
d. both a fine of not more than $50,000 and imprisonment for a term of not
more than two years less a day - -d
-The time limit for prosecuting offences under the Act is no more than
___________ after the Director first becomes aware of the facts on which the
proceeding is based. Fill in the blank with the correct answer from one of the
following:
a. six months
b. one year
c. two years
, d. five years - -c
-The landlord of the building where ABC Travel Agency is located, is
planning a
major renovation. ABC Travel is forced to find another location until the
renovation
is completed. What is ABC Travel's duty as far as TICO is concerned?
a. the agency must inform TICO, in writing, at least five days before the
move
b. the agency need not inform TICO, because the move is only a temporary
one
c. the agency need not inform TICO as long as the agency changes its phone
message and puts a note on the door of its main premises to alert
customers of the temporary relocation
d. the agency must inform TICO within a reasonable time of the move, even
though it is only a temporary move. - -a
-As defined in Ontario Regulation 26/05, a financial statement does NOT
need to
include
a. a statement of sales in Ontario made during a specific period
b. a balance sheet or income statement
c. the individual invoices sent to customers during a specific period
d. a reconciliation of the trust account with customer deposits - -c
-A trust account may NOT be used to
a. borrow funds to keep the travel agency profitable if a customer is late in
paying for a package tour
b. pay a wholesaler for the package tour for which the travel agency has
received the money
c. issue refunds to customers
d. transfer a registrant's commission to the general account after the travel
wholesaler has been paid - -a
-The amount of working capital required by a travel agency is based on
which of the
following?
a. The length of time the agency has been in business
b. the number of employees the agency has
c. the agency's sales in Ontario during the previous fiscal year
d. the number of bookings the agency made during the previous fiscal year -
-c
-All agencies are required to maintain business records. Which of the
following does
NOT fall under the category of business records?
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