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Summary ICC/Facilitation Seminar notes

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The following document belongs to condensed notes from all the seminars regarding ICC/Facilitation. You'll find definitions of consultant, facilitator, consultancy cycle, and the cultural levels of interactions are fully explained. Furthermore, the common methods used by Intercultural Communication...

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  • June 27, 2018
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ICC/Facilitation seminars
Week 2
Intercultural Facilitator

A consultant has facilitation, intercultural communication and workshop design skills.

They follow a consultancy cycle made up of 7 steps: gaining entrance, contracting, gathering
data, feeding back the data, designing, delivering and evaluating.




Cultural levels of interaction

1) Cross-cultural: comparison of various cultural aspects, no obvious interactonn
2) Interculturalism: aspects of interacton across various culturesn
3) Transculturalism: aspects of merging and converging cultures, more than transiton
from one culture to anothern Ex: a new organizatonal culture afer mergingn
4) Multculturalism: sharing more than one culture with various partcular groupsn Ex: a
German-Swiss employee working for a French orgn

Cultural prejudice, bias and discrimination

Making sense of the self-making sense of the others= otherization
Psychological and social processes:
-prejudice: negative pre-judgements (racism, sexism,
ageism, homophobia)
-bias: a preference for/against something or someone
-discrimination: prejudices or biases being acted on
(behavior), treating somebody differently.




Methods used by Intercultural Communicaton
Consultants

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