Unit 1 - Developing Effective Communication in Health and Social Care
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PEARSON (PEARSON)
Book
BTEC National Health and Social Care Book 2
BTEC Level 3 health and social care (90-credit diploma or extended diploma) unit one - developing effective communication in health and social care
Unit one task three - Understand ways to overcome barriers in a health and social care environment
P3 – explain factors that may influence communica...
btec level 3 health and social care 90 credit diploma or extended diploma
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Health and Social Care 2010 QCF
Unit 1 - Developing Effective Communication in Health and Social Care
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Unit one – task three
Understand ways to overcome barriers in a health and social care
environment
P3 – explain factors that may influence communication and interpersonal interactions
in health and social care environments
P4 – explain strategies used in health and social care environments to overcome
barriers to effective communication and interpersonal interactions
M2 - Review strategies used in health and social care environments to overcome
barriers to effective communication and interpersonal interactions
D1 - Evaluate strategies used in health and social care environments to overcome
barriers to effective communication and interpersonal interactions
There are many factors and barriers that can affect communication. The
effectiveness or success of conversations, communication and interaction in health
and social care settings is often influenced by a number of factors. Some factors
may positively influence and promote interaction and effective communication.
Whereas other factors can limit levels of communication and interaction, therefore
becoming barriers to effective communication.
However despite there being certain barriers to communication, health and social
care professionals can attempt to overcome these barriers by being aware of the
possible problems and potential solutions and adapting their interaction, their
approaches and communication skills to take into account of likely barriers.
Additionally, health and social care professionals can try to make simple
modifications to the physical environment of a care setting if those environmental
factors have a potential to become a barrier.
Environmental factors
Setting
The setting can be either a positive or a negative factor and influence upon
communication. Different health and social care settings can include service users’
own homes, community facilities, GP surgeries, day centres, hospitals and care
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