A business management exam typically assesses students' understanding of various aspects related to organizational management. It may cover topics such as strategic planning, leadership styles, organizational structure, human resource management, financial decision-making, marketing strategies, and...
Final Summative Assessment: October 2020 BEM11B2 / BMA01B1 and BME1B00 / BME0YB1
SECTION A [60 MARKS]
QUESTION 1
Which of the following can be considered as characteristics of effective relationships?
(i) Collaboration
(ii) Longevity and commitment
(iii) Trust
(iv) Customer service and care
Choose the correct answer:
A (i), (ii), (iii) and (iv)
B (i), (iii) and (iv)
C (ii), (iii) and (iv)
D (i), (ii) and (iii)
QUESTION 2
Which one of the following is the body that represents professionals in public relations
and communication management throughout the Southern African region?
A CCM
B CCMA
C PRISA
D BCCSA
QUESTION 3
Which one of the following is a group of people who have a common interest or
common values in a particular situation?
A Shareholders
B Players
C Practitioners
D Publics
QUESTION 4
__________ media is media where the message is organised by the public relations
practitioner.
A Controlled
B Uncontrolled
C Sponsored
D Non-sponsored
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,Final Summative Assessment: October 2020 BEM11B2 / BMA01B1 and BME1B00 / BME0YB1
QUESTION 5
Advertisements aimed at building up the organisation’s image are called __________
advertisements.
A corporate
B prestige
C public relations
D publicity
QUESTION 6
“A set of three or more businesses linked directly by one another or more of the
upstream or downstream flows or products, services, finances and information from a
source to a customer”, is best known as __________.
A distribution
B intermediaries
C production
D supply chain management
QUESTION 7
Which of the following can be considered as a supply chain macro processes in an
organisation?
A (i), (ii), (iii) and (iv)
B (i), (iii) and (iv)
C (ii), (iii) and (iv)
D (i), (ii) and (iii)
Page 3 of 21
, Final Summative Assessment: October 2020 BEM11B2 / BMA01B1 and BME1B00 / BME0YB1
QUESTION 8
Which combination best represents the different stages of the supplier selection
process?
(i) Development stage
(ii) Exploratory stage
(iii) Post-evaluation stage
(iv) Selection stage
Choose the correct answer:
A (i), (ii) and (iii)
B (iv)
C (i), (iii) and (iv)
D (ii) and (iii)
QUESTION 9
Which of the following is an operational and tactical level purchasing function of supply
management?
(i) Top management recognises the strategic role of purchasing.
(ii) Purchasing is focused on the attainment of the overall organisational goals.
(iii) Relationships with suppliers have a short-term vision.
(iv) Other functions and suppliers are involved in major purchasing decisions.
Choose the correct answer:
A (i), (ii), (iii) and (iv)
B (i), (iii) and (iv)
C (ii), (iii) and (iv)
D (i), (ii) and (iv)
QUESTION 10
With __________, organisations advertise widely for suppliers to apply to become a
supplier or provider to the organisation, usually for a large project or a contract over a
certain period.
A organisation websites
B public tenders
C Internet search engines
D chambers of commerce
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