Crisis Intervention Test 1 – Questions & Answers
What are Caplan's seven characteristics of effective coping people?
Discussion Correct Ans - 1. Actively exploring reality issues and
searching for information 2. Freely expressing both positive and negative
feelings and tolerating frustration 3. Actively invoking help from others 4.
Breaking problems into manageable bits and working through them one at
a time 5. Being aware of fatigue and pacing coping efforts while
maintaining control in as many areas of functioning as possible 6.
Mastering feelings where possible; being flexible and willing to change 7.
Trusting in oneself and others and having a basic optimism about the
outcome
What is meant by anxiety being curvilinear in nature? Discussion
Correct Ans - Model showing that anxiety has the potential to be either
a positive or a negative influence for someone in crisis. Too much anxiety
may overwhelm the person and lead to lowered functioning. However,
moderate anxiety may offer an opportunity for growth and transition from
one stage of life to another or may motivate the person to grow from the
experience of trauma. People who have no anxiety tend not to be motivated
to make any changes at all.
How did the introduction of psychotropic medication and the
deinstitutionalization of the mentally ill influence current crisis
intervention and the provision of mental health services? Discussion
Correct Ans - With the introduction and widespread use of psychiatric
medications such as Thorazine and Lithium in the 1950s patients who
suffered mental illness could be managed in the community which fostered
deinstitutionalization of the mentally ill over the ensuing two decades.
ABC Model of Crisis Intervention: Correct Ans - One way to
structure crisis intervention that includes (A) developing and maintaining
contact, (B) identifying the problem, and (C) coping
behavioral problem-solving model: Correct Ans - Approach
focusing on goal setting, problem solving, and brainstorming alternatives.
,brief therapy: Correct Ans - May be confused with crisis
intervention, but focuses on changing longer-standing behavior patterns
rather than on only the current precipitating event.
Caplan, Gerald: Correct Ans - Known as the father of modern crisis
intervention. Worked with Eric Lindemann on the Wellesley Project after
the Coconut Grove fire
Caplan's Seven Characteristics of Effective Coping Behavior: Correct
Ans - Behaviors proposed by Gerald Caplan (1964) as essential for
getting through a crisis state. They can be learned through formal crisis
intervention, through experience, or while growing up. In any case, the
crisis worker needs to acknowledge these characteristics and to transmit
them to clients when possible.
Coconut Grove fire: Correct Ans - Nightclub fire in 1942 in which
over 400 people died, leaving many survivors in crisis; considered one of
the major events leading to the development of crisis intervention as a
form of mental health treatment.
cognitive approaches: Correct Ans - Approaches focusing on a
person's perceptions and thinking processes and how these lead to crisis
states.
cognitive key: Correct Ans - The perception a person has of the
precipitating events that led to emotional distress. The crisis worker must
identify the perception if he or she is to help the client change it and
thereby increase functioning.
Community Mental Health Act of 1963: Correct Ans - Legislation
enacted during the Kennedy administration directing all states to provide
mental health treatment for people in crisis.
coping methods: Correct Ans - The behaviors, thinking, and
emotional processes that a person uses to handle stress and continue to
function.
crisis: Correct Ans - A state of disequilibrium that occurs after a
stressor (precipitating event). The person is then unable to function in one
, or more areas of his or her life because customary coping mechanisms have
failed.
crisis prone: Correct Ans - The condition that persists when people
fail to grow from a crisis experience and instead deal with the crisis state
by using ego defense mechanisms. They will be crisis prone because their
ego strength will be weakened, leaving them unable to cope with future
stresses.
critical incident stress debriefing: Correct Ans - A process of
helping victims of natural disasters and other unexpected trauma deal with
loss and stress reactions.
curvilinear model of anxiety: Correct Ans - Model showing that
anxiety has the potential to be either a positive or a negative influence for
someone in crisis. Too much anxiety may overwhelm the person and lead to
lowered functioning. However, moderate anxiety may offer an opportunity
for growth and transition from one stage of life to another or may motivate
the person to grow from the experience of trauma. People who have no
anxiety tend not to be motivated to make any changes at all.
danger and opportunity: Correct Ans - Dichotomy associated with a
crisis. A crisis can be an opportunity when the person grows by developing
new coping skills and altering perceptions. It can be a danger when the
person does not seek help and instead copes with the crisis state by using
defense mechanisms, resulting in a lowered functioning level and possibly
psychosis or even death.
developmental crises: Correct Ans - Normal transitional stages that
often trigger crisis states, which all people pass through while growing
through the life span.
ego strength: Correct Ans - The degree to which people can see
reality clearly and meet their needs realistically. People with strong egos
usually cope with stress better than people with weaker egos.
emotional distress: Correct Ans - Painful and uncomfortable
feelings experienced by a person in crisis.
What are Caplan's seven characteristics of effective coping people?
Discussion Correct Ans - 1. Actively exploring reality issues and
searching for information 2. Freely expressing both positive and negative
feelings and tolerating frustration 3. Actively invoking help from others 4.
Breaking problems into manageable bits and working through them one at
a time 5. Being aware of fatigue and pacing coping efforts while
maintaining control in as many areas of functioning as possible 6.
Mastering feelings where possible; being flexible and willing to change 7.
Trusting in oneself and others and having a basic optimism about the
outcome
What is meant by anxiety being curvilinear in nature? Discussion
Correct Ans - Model showing that anxiety has the potential to be either
a positive or a negative influence for someone in crisis. Too much anxiety
may overwhelm the person and lead to lowered functioning. However,
moderate anxiety may offer an opportunity for growth and transition from
one stage of life to another or may motivate the person to grow from the
experience of trauma. People who have no anxiety tend not to be motivated
to make any changes at all.
How did the introduction of psychotropic medication and the
deinstitutionalization of the mentally ill influence current crisis
intervention and the provision of mental health services? Discussion
Correct Ans - With the introduction and widespread use of psychiatric
medications such as Thorazine and Lithium in the 1950s patients who
suffered mental illness could be managed in the community which fostered
deinstitutionalization of the mentally ill over the ensuing two decades.
ABC Model of Crisis Intervention: Correct Ans - One way to
structure crisis intervention that includes (A) developing and maintaining
contact, (B) identifying the problem, and (C) coping
behavioral problem-solving model: Correct Ans - Approach
focusing on goal setting, problem solving, and brainstorming alternatives.
,brief therapy: Correct Ans - May be confused with crisis
intervention, but focuses on changing longer-standing behavior patterns
rather than on only the current precipitating event.
Caplan, Gerald: Correct Ans - Known as the father of modern crisis
intervention. Worked with Eric Lindemann on the Wellesley Project after
the Coconut Grove fire
Caplan's Seven Characteristics of Effective Coping Behavior: Correct
Ans - Behaviors proposed by Gerald Caplan (1964) as essential for
getting through a crisis state. They can be learned through formal crisis
intervention, through experience, or while growing up. In any case, the
crisis worker needs to acknowledge these characteristics and to transmit
them to clients when possible.
Coconut Grove fire: Correct Ans - Nightclub fire in 1942 in which
over 400 people died, leaving many survivors in crisis; considered one of
the major events leading to the development of crisis intervention as a
form of mental health treatment.
cognitive approaches: Correct Ans - Approaches focusing on a
person's perceptions and thinking processes and how these lead to crisis
states.
cognitive key: Correct Ans - The perception a person has of the
precipitating events that led to emotional distress. The crisis worker must
identify the perception if he or she is to help the client change it and
thereby increase functioning.
Community Mental Health Act of 1963: Correct Ans - Legislation
enacted during the Kennedy administration directing all states to provide
mental health treatment for people in crisis.
coping methods: Correct Ans - The behaviors, thinking, and
emotional processes that a person uses to handle stress and continue to
function.
crisis: Correct Ans - A state of disequilibrium that occurs after a
stressor (precipitating event). The person is then unable to function in one
, or more areas of his or her life because customary coping mechanisms have
failed.
crisis prone: Correct Ans - The condition that persists when people
fail to grow from a crisis experience and instead deal with the crisis state
by using ego defense mechanisms. They will be crisis prone because their
ego strength will be weakened, leaving them unable to cope with future
stresses.
critical incident stress debriefing: Correct Ans - A process of
helping victims of natural disasters and other unexpected trauma deal with
loss and stress reactions.
curvilinear model of anxiety: Correct Ans - Model showing that
anxiety has the potential to be either a positive or a negative influence for
someone in crisis. Too much anxiety may overwhelm the person and lead to
lowered functioning. However, moderate anxiety may offer an opportunity
for growth and transition from one stage of life to another or may motivate
the person to grow from the experience of trauma. People who have no
anxiety tend not to be motivated to make any changes at all.
danger and opportunity: Correct Ans - Dichotomy associated with a
crisis. A crisis can be an opportunity when the person grows by developing
new coping skills and altering perceptions. It can be a danger when the
person does not seek help and instead copes with the crisis state by using
defense mechanisms, resulting in a lowered functioning level and possibly
psychosis or even death.
developmental crises: Correct Ans - Normal transitional stages that
often trigger crisis states, which all people pass through while growing
through the life span.
ego strength: Correct Ans - The degree to which people can see
reality clearly and meet their needs realistically. People with strong egos
usually cope with stress better than people with weaker egos.
emotional distress: Correct Ans - Painful and uncomfortable
feelings experienced by a person in crisis.
