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Health and Social Care Level 3 - Unit 1 - M1
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M1 - Assess the role of efeecte eommunieacon and interpersonal interaecon inhealth and soeial eare with referenee to theories of eommunieacon
In this assignment, I will be assessing the role of efeecte eommunieacon and interpersonal interaecon in health and
soeial eare with referenee to theories of eommunieacon. I will diseuss one-to-one interaecon, group interaecon, and
diferent forms of eommunieacon with an explanacon as to why they are efeecte in health and soeial eare.
One-to-one interaecon
One-to-one interaecon is eommunieacon between two people. There are both strengths and weaknesses of one-to-
one interaecon. strength is that it ean be easier to understand the other person as in a group people may talk oter
eaeh other. Howeter, a weakness is that two people may hate less ideas than a group would. For example, when
diseussing the treatment for a pacent, a group of doetors/nurses would eome up with a beter treatment than two
doetors/nurses. Furthermore, interpersonal interaecon is efeecte in health and soeial eare beeause it ereates a
feeling of seeurity and trust, whieh may be hard to ereate in a group setng. This is espeeially important when talking
about sensicte topies. For example, if a pacent is seeing a psyehologist with their mental health issues, they may feel
uneomfortable in a group setng as that is a personal topie. Therefore, a one-to-one interaecon would be more
suitable to make the pacent feel more eomfortable. With referenee to rgyle's eommunieacon eyele, interpersonal
interaecon is important beeause it means that messages ean be sent, deeoded and understood beter. This is
beeause, it may be harder to understand messages in a group setng as people ean talk oter eaeh other and some
people may not speak up if they are eonfused or hate low eonfdenee. In relacon to iss imara, one-to-one
interaecon would oeeur when she is hating a eontersacon with the translator.
Group interaecon
Group interaecon is eommunieacon between three or more people. There are both strengths and weaknesses of
group interaecon. strength is that it is more reliable. For example, if one person is absent the work ean scll be
done if the other members of the group are present whieh would not be possible with one-to-one interaecon.
Howeter, a weakness is that some people may atoid doing work. In a group it is easy to do litle work and let others
eomplete it. Furthermore, group interaecon is efeecte in health and soeial eare beeause it means that people ean
diseuss ideas as a team. This means that there will be more ideas than there would be if there were only two people,
and a beter solucon ean be found to a problem. For example, if there is a group of nurses diseussing a suitable
treatment for a pacent, they will eome up with a beter solucon together than just one nurse alone. Therefore, a
group interaecon would be more suitable to eome up with the best treatment for the pacent. With referenee to
Tuekman's stages of group interaecon, group interaecon is important as Tuekman's stages eannot be earried out
between two people. His theory is all about how people in a group get to know eaeh other and go about working
together. In relacon to iss imara, group interaecon will oeeur when she is hating a eontersacon with the nurse
and translator.
The diferent forms of eommunieacon are...
Faeial expressions; Faeial expressions are motements of the faeial museles, whieh express how a person
feels. Faeial expressions are efeecte in health and soeial eare beeause they ean show a deaf person how
someone is feeling and what they are thinking.
Text messaging; Text messaging is a form of writen eommunieacon using mobile phones. Text messaging is
efeecte in health and soeial eare beeause it ean be used between a earer and pacent who uses domieiliary
eare.
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