Gainsight Admin Exam Questions and Answers All Correct

Gainsight Admin Exam Questions and Answers All Correct What is the Processing Stack of Gainsight used for? A - Processes data in memory from Salesforce data sources B - Processes data in memory from Gainsight's Analytics stacks C - Processes data in memory from both Salesforce data sources and Gainsight's Analytics stack D - None of the above - Answer-C - Processes data in memory from both Salesforce data sources and Gainsight's Analytics stack What does Gainsight's Analytics Stack use? A - Mongo DB B - Redshift C - Heroku D - All of the above - Answer-D - All of the above What are Gainsight's Key Objects? A - Customer Info B - CTA C - CS Tasks D - A & C E - A, B, & C - Answer-E - A, B, & C Which of the following statements are false? A - Each Customer Info record has a 2:1 Master-Detail relationship to an existing Salesforce account B - Every customer in Gainisght has a record in the Customer Info Object C - Gainsight uses the processing stack to process Rules and Copilot programs D - MDA is fully integrated into GS UI without impacting SFDC storage - Answer-A - Each Customer Info record has a 2:1 Master-Detail relationship to an existing Salesforce account Gainsight objects function similar to Salesforce objects, where you have the ability to: A - Use a Salesforce data loader to import and export records B - Add custom fields to Gainsight Objects like you can with other SFDC objects C - Link to existing Salesforce objects such as Account or Contact D - All of the above - Answer-D - All of the above Gainsight collects best practices from thought leaders, customers, community, and others and presents these as importable assets through: A - Gainsight Community B - Gainsight Vault C - MDA D - All of the above - Answer-B - Gainsight Vault With Vault, you can: A - Import assets across industries, customer segments, and business functions and configure them right away. B - Save time and reduce errors by downloading ready-to-use Gainsight assets C - Learn from the best practices of your peers who have shared their experiences and through process on building and managing a customer-centric business D - Efficiently scale your team with instant access to the best of Customer Success E - All of the above - Answer-E - All of the above Vault is accessible in many places throughout Gainsight A - True B - False - Answer-A - True In Gainsight Go you can find: A - A link to Gainsight support B - Gainsight Release notes C - Product documentation & tutorials D - A link to Gainsight Community E - All of the above - Answer-E - All of the above Gainsight Community is: A - Where you download best practices B - Used to track open Gainsight Support cases C - An online forum where Customers can interact with each other and the Gainsight team D - The best place to get answers to configuration questions. - Answer-C - An online forum where Customers can interact with each other and the Gainsight team Among other things, Gainsight provides: A - A 360 degree snapshot of customers B - Proactive alerts when customers are at risk of churn C - Assessment of risk renewal D - All of the above - Answer-D - All of the above What are the various sources through which Gainisght offers help? A - Gainsight Go B - Community C - Support tickets D - All of the above - Answer-D - All of the above An admin's responsibilities may include: A - Implementation B - Maintenance & Support C - Business Processes D - A & B E - A, B, & C - Answer-E - A, B, & C The 3 stages of Gainsight Elements Customer Success Maturity are "Insights & Actions", "Outcomes", and "Transformation". A - True B - False - Answer-A - True What are data spaces? A - Simplifies data for end-users B - Combines fields and objects into a predefined view that can be used in Rules and Reports C - Facilitates reporting on multiple related objects D - A & C E - A, B, & C - Answer-E - A, B, & C