FiCEP Exam Questions and Answers

FiCEP Exam Questions and Answers Using a hard approach, rather than a soft approach, with members: - Answer-Communicates in an orderly, specific, and straight-forward way The Johari Window describes four zones. When working with a member, the Hidden Zone represents: - Answer-Information that is known to the member and not the counselor Which type of counseling should a consumer use when a member is preparing for a large purchase? - Answer-Preventive What is NOT a vital counselor skill? - Answer-Asking close-ended questions An example of pacing is when a counselor: - Answer-Matches the member's energy level What is NOT a step in the change process? - Answer-Not revising the plan What decision making tool is best to use when considering all forces in favor or against a plan so decision can be made? - Answer-Force-field analysis What is the first step of the counseling process? - Answer-Collect member data It is best to divide a budget into which cycle? - Answer-Monthly