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Samenvatting Deel 2: Projectvoorbereiding
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Deel 2 van Projectmanagement ; Projectvoorbereiding. Samengevatte notities!
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PROJECTVOORBEREIDING
TABLE OF CONTENTS
1 Inleiding..................................................................................................................................................... 5
2 Projectstart................................................................................................................................................ 5
2.1 Projectopdracht.................................................................................................................................. 5
2.1.1 Defniie Projectopdracht............................................................................................................. 6
2.1.2 Waarom?..................................................................................................................................... 6
2.1.3 Projectopdracht........................................................................................................................... 7
2.2 Projectdefniie.................................................................................................................................... 8
2.2.1 Resultaat...................................................................................................................................... 8
2.3 Eerste aanzet voor projecinriching................................................................................................... 8
2.4 Project Start Up & Kick Of.................................................................................................................. 8
2.5 Oefening Indaver (oplossing vragen aan iemand)...............................................................................9
3 Belanghebbenden.................................................................................................................................... 10
2.1 Inleiding............................................................................................................................................ 10
3.1 Stakeholdersmanagement Strategie................................................................................................. 11
3.1.1 WIE?........................................................................................................................................... 11
3.1.2 WAT?.......................................................................................................................................... 11
3.1.3 Waarom Stakeholdersanalyse?.................................................................................................. 11
3.2 Analyse belanghebbenden................................................................................................................ 11
3.2.1 Classifcaie van betrokken parijen............................................................................................ 12
3.2.2 Inventariseren: Mogelijke belanghebbenden.............................................................................12
3.3 Hoe belanghebbenden betrekken?................................................................................................... 17
3.3.1 De basismogelijkheden van acies.............................................................................................. 17
3.4 Communicaieplan............................................................................................................................ 20
3.4.1 Tips voor het samenstellen van een communicaieplan.............................................................21
3.4.2 Op welke manier wordt terugkoppeling meegenomen?............................................................21
3.4.3 Samenstellen van een communicaieplan..................................................................................21
3.4.4 Wat te doen bij weerstand?....................................................................................................... 21
,4 Projectorganisaie.................................................................................................................................... 23
3.1 Inleiding............................................................................................................................................ 23
4.1 Opdrachtgever – Opdrachtnemer..................................................................................................... 23
4.2 Projectmanagementstructuur, projectmanagementeam en projectorganisaie..............................24
4.3 Projectorganogram........................................................................................................................... 25
4.4 Rollen en rolbeschrijving................................................................................................................... 26
4.4.1 Opdrachtgever........................................................................................................................... 26
4.4.2 Projectmanager.......................................................................................................................... 27
4.4.3 Projecteam................................................................................................................................ 28
4.5 Besluitvorming en rapportagestructuren.......................................................................................... 29
4.6 Verantwoordelijkheden matrix......................................................................................................... 30
5 Eisen en doelen........................................................................................................................................ 31
4.1 Inleiding............................................................................................................................................ 31
5.1 Projectdoel, projectresultaat, projecteisen, projectaanpak...............................................................31
5.1.1 Projectdoel................................................................................................................................. 32
5.1.2 Projectdoel(stelling)................................................................................................................... 32
5.1.3 Projectresultaat.......................................................................................................................... 34
5.1.4 Projecteisen............................................................................................................................... 34
5.1.5 Projectaanpak............................................................................................................................ 35
5.2 Projectbeoordeling (criteria)............................................................................................................. 35
5.2.1 Balanced business score card..................................................................................................... 36
5.2.2 THEFD Model.............................................................................................................................. 37
5.3 Business case.................................................................................................................................... 37
5.3.1 Inhoud business case.................................................................................................................. 38
5.3.2 Business case wheel................................................................................................................... 39
5.4 Investeringscalculaies...................................................................................................................... 40
5.4.1 Neto Contante Waarde (NCW).................................................................................................. 40
5.4.2 Return on investment (ROI)........................................................................................................ 43
5.4.3 Terugverdienijd......................................................................................................................... 43
5.4.4 Break Even Point........................................................................................................................ 43
6 Scope....................................................................................................................................................... 44
6.1 Inleiding............................................................................................................................................ 44
, 6.2 Scope en afakening......................................................................................................................... 44
6.3 Dimensies van de Scope.................................................................................................................... 45
6.3.1 Dimensie 1: Producten............................................................................................................... 45
6.3.2 Dimensie 2: Aciviteiten............................................................................................................. 45
6.3.3 Dimensie 3: werkgebieden......................................................................................................... 46
6.4 Afakening........................................................................................................................................ 46
6.5 Scope wijzigingen.............................................................................................................................. 47
6.5.1 Ijzeren vierkant........................................................................................................................... 47
7 Risico’s en Kansen.................................................................................................................................... 48
7.1 Begrippen: risico’s, issues en ramingen............................................................................................. 48
7.2 Risico-aversie en risico toleranie...................................................................................................... 49
7.3 Risico-eigenaar.................................................................................................................................. 49
7.4 Risico categorieën............................................................................................................................. 50
7.5 Soorten risico’s.................................................................................................................................. 50
7.6 Risico management........................................................................................................................... 51
7.6.1 Risicoanalyse.............................................................................................................................. 52
7.6.2 Plannen van risicomaatregelen.................................................................................................. 57
7.6.3 Beheersen uitvoering risicomaatregelen....................................................................................57
7.6.4 Bewaking en rapportage............................................................................................................ 58
7.6.5 Signaliseren van nieuwe risico’s................................................................................................. 58
7.7 Oefeningen....................................................................................................................................... 60
8 ProjectSucces........................................................................................................................................... 61
8.1 Wat is projectsucces?........................................................................................................................ 61
8.2 Succescriteria en faalcriteria............................................................................................................. 62
8.3 Projectsuccesfactoren....................................................................................................................... 62
8.4 Projectmanagementsucces............................................................................................................... 63
9 Kosten...................................................................................................................................................... 65
9.1 Posiionering..................................................................................................................................... 65
9.2 Raming, begroing, budget................................................................................................................ 66
9.3 Soorten kosten.................................................................................................................................. 66
9.4 Cost Esimate.................................................................................................................................... 67
9.5 Cost Budget....................................................................................................................................... 68
, 9.6 Agency Fee........................................................................................................................................ 69
9.6.1 Hoe wordt een bureau vergoed? Verschillende formules!.........................................................70
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