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Question 1
a. Prejudice in the context of workplace dynamics refers to preconceived opinions or
attitudes held by individuals towards others based on factors such as race, gender,
religion, or other social identity characteristics. These opinions and attitudes can lead to
discrimination and exclusion of individuals from diverse backgrounds within the
organisation.
b. Contamination refers to the idea that individuals may develop prejudice towards others
based on negative or stereotypical information received from sources such as media,
family, or peers. At Lerato Tech, employees may develop prejudiced attitudes if they are
exposed to biased information or opinions about individuals from diverse backgrounds,
leading to negative perceptions and discrimination.
Ethnocentrism refers to the tendency to view one's own cultural group as superior to
others. Employees at Lerato Tech may develop prejudiced attitudes if they hold
ethnocentric beliefs that devalue the contributions and perspectives of individuals from
different cultural or ethnic backgrounds, leading to exclusion and discrimination.
Economic conditions can influence prejudice as individuals may perceive competition for
resources or opportunities from diverse others as a threat. At Lerato Tech, employees
may develop prejudiced attitudes if they feel that individuals from diverse backgrounds
are competing for limited resources or opportunities, leading to exclusion and
discrimination based on economic perceptions.
Question 2
Lerato Tech can implement several diversity interventions to change its organisational
culture according to Cross and White (1996). These interventions should address the
prejudice, discriminatory behavior, and lack of inclusivity that the company is currently
facing.
Diversity Training: Lerato Tech can implement mandatory diversity training sessions for
all employees, including managers and leaders. These training sessions should focusDisclaimer
on
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.
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