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MNG2601 Assignment 4 Semester 1 2024
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MNG 2601ASSIGNMENT 4 SEMESTER 1 2024
Use this document as a guide to learn, compare and reference
,EXPECTVIEW TUTORS
,2/17/24, 6:34 PM Assessment 4:
Started on Saturday, 17 February 2024, 5:55 PM
State Finished
Completed on Saturday, 17 February 2024, 6:34 PM
Time taken 39 mins 7 secs
Grade 14.00 out of 15.00 (93.33%)
Question 1 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. Which one of
Correct the following variables would be an example of Starbucks’ market environment?
Mark 1.00 out of
1.00 a. The Changing Lanes programme
Flag question b. South Africa, a country with 57% poverty and harsh inequality
c. Vida e Café and Seattle Coffee Company
d. All employees in the same job category receive equal pay
Question 2 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. Which one of
Correct the following options would be an example of internal stakeholders at Starbucks?
Mark 1.00 out of
1.00 a. Shoprite Checkers with whom Starbucks’ has an agreement
Flag question b. All men and woman, on the same job category, receive equal pay
c. CEO Adrian Maizey
d. South African coffee consumers
Question 3 Which one of the following is not a question to ask when an organisation formulates its mission statement?
Incorrect
Mark 0.00 out of a. What is our primary product or service?
1.00
b. Who is our primary target market?
Flag question
c. What value do we create for society?
d. What technology are we going to use to provide the primary products and services?
Question 4 Which leadership theory or model postulates that the job maturity of the subordinate determines the most effective leadership style for a particular
Correct situation?
Mark 1.00 out of
1.00 a. Likert’s four systems model
Flag question b. Blake and Mouton’s leadership grid
c. House’s charismatic leadership theory
d. Hersey, Blanchard and Dewey’s situational leadership theory
Question 5 An organisation’s mission has three core components: products and/or services, market and of the organisation.
Correct
Mark 1.00 out of a. technology
1.00
b. strategy
Flag question
c. philosophy
d. vision
Question 6 The Starbucks brand is known for investing in their workforce. In 2019 they have promoted two employees to store manager positions and have recruited
Correct additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbucks and Khulisa Social Solutions, is a five-day
program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities for
Mark 1.00 out of
all employees, and they have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job category receive equal
1.00
pay. The Changing Lanes programme is an example of the scientific management principles of .
Flag question
a. Mary Parker Follet
b. Frank and Lillian Gilbreth
c. Henri Fayol
d. Fredrick Taylor
EXPECT VIEW TUTORS 1/3
, 2/17/24, 6:34 PM Assessment 4:
Question 7 People will follow a leader with power simply because they like, respect or identify with him or her.
Correct
Mark 1.00 out of a. referent
1.00
b. expert
Flag question
c. coercive
d. legitimate
Question 8 is a principle of organising that refers to the right to make decisions, issue orders, and use resources.
Correct
Mark 1.00 out of a. Responsibility
1.00
b. Power
Flag question
c. Leadership
d. Authority
Question 9 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. Which one of
Correct the following options would be an example of internal stakeholders at Starbucks?
Mark 1.00 out of
1.00 a. CEO Adrian Maizey
Flag question b. Investors not wanting to invest
c. Shoprite Checkers with whom Starbucks’ has an agreement
d. Government who prescribes legislation
Question 10 Evaluation and monitoring of the internal and external environment of an organisation are important steps which are performed during strategic .
Correct
Mark 1.00 out of a. analysis
1.00
b. implementation
Flag question
c. strategic control
d. execution
Question 11 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. The
Correct Starbucks brand is known for investing in their workforce, and this is evident at Starbucks too. In 2019 they have promoted two employees to store
manager positions and have recruited additional staff from the changing lanes programme. The Changing lanes programme, developed by Starbucks and
Mark 1.00 out of
Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the workplace and assist them with finding jobs. There is
1.00
training and development opportunities for all employees. The Changing Lanes programme addresses sustainability development goal number at
Flag question Starbucks.
a. 4
b. 5
c. 12
d. 7
Question 12 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa. Which one of
Correct the following variables would be an example of Starbucks’ internal environment?
Mark 1.00 out of
1.00 a. South Africa, a country with 57% poverty and harsh inequality
Flag question b. Deciding to introduce a Blonde Roast which is a milder roasted coffee
c. Consumers who prefer milder coffee
d. Vida e Café and Seattle Coffee Company
Question 13 The principle of organising refers to the development of uniform practices that employees need to follow in doing their jobs.
Correct
Mark 1.00 out of a. Co-optation
1.00
b. Integration
EXPECT VIEW TUTORS 2/3
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