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IOP2602 - Organisational Psychology (IOP2602)
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, Organisational Psychology in Context
What managers do
Managers get things done through other people. They make
decisions.
Managers do their work in an organisation.
Managers oversee activities of others and who are responsible
for attaining goals in organisations.
Planning – defining an organisation’s
goals, establishing an overall strategy of
achieving those goals and developing a
comprehensive set of plans to integrate
and coordinate activities.
Organising – designing an organisations
structure
Leading – every organisation contains
people and it is management’s job to direct
and coordinate those people.
Controlling – to ensure that things are
going as they should, management must
monitor the organisation’s performance.
Management roles
Interpersonal
Figurehead – symbolic head,
required to perform a number of
routine duties of a legal or social
nature.
Leader – responsible for the
motivation and direction of
employees.
Liaison – maintains a network of outside contracts that provide favours and information.
Informational
Monitor – receives a wide variety of information; serves as nerve centre of internal and
external information of the organisation.
Disseminator – transmits information received from outsiders or from other employees
to members of the organisation.
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