ISA Utility Specialist (Chapters 1-7) | 436 Questions
with 100 % correct Answers | Verified and 2024
updated
In the U.S., enforcement of safety work rules resides with: - ANSWER--
Occupational Safety & Health Administration
(OSHA)
Utility pruning is the pruning of trees located in the vicinity of power lines for the
purpose of __________ __________ __________. - ANSWER--ensuring reliable
service
A comprehensive vegetation management program should be __________ rather
than reactive, & based on principals of __________ vegetation management. -
ANSWER--proactive;
integrated
What is a volt? - ANSWER--a unit of electrical force
Major storms or __________ weather events are the usual cause of power outages
over large areas. - ANSWER--catastrophic
Without __________, messages can have multiple meanings. - ANSWER--context
ISA BMPs provide a practical guide for implementing __________ __________. -
ANSWER--industry standards
Electrical resistance determines how much __________ is required to move
electricity along a conductor and is measured in __________. - ANSWER--energy;
ohms
, ISA Utility Specialist (Chapters 1-7) | 436 Questions
with 100 % correct Answers | Verified and 2024
updated
When communicating, a person's experience & __________ will influence how the
person reacts. - ANSWER--perceptions
Crew mobilization for a storm event is much more rapid from a __________
status. - ANSWER--standby
NERC standards are specific to what line voltages? - ANSWER--200 kV & above
An important first step in any vegetation management program should be to asses
system conditions, which is often done through an __________. - ANSWER--
inventory
Which type of cuts are less unacceptable? - ANSWER--internodal cuts
(e.g. topping)
A worker neglecting to wear cut-resistant chaps while operating a chainsaw is
committing an unsafe __________, while an employer failing to provide chaps is
creating an unsafe __________. - ANSWER--act;
condition
A conductor carrying more than __________ volts would be considered a NERC
line. - ANSWER--200,000
, ISA Utility Specialist (Chapters 1-7) | 436 Questions
with 100 % correct Answers | Verified and 2024
updated
Communication is both verbal & nonverbal. When a customer is confronted with
contradictory information, the person will usually believe the __________
message. - ANSWER--nonverbal
NERC standards require the reporting of all tree caused outages by __________
categories - ANSWER--three
A traditional cycle will schedule maintenance __________ trees grow into
conductors. - ANSWER--before
Which type of cuts are more acceptable? - ANSWER--nodal cuts
(e.g. drop-crotch, thinning)
The __________-__________ rule suggests that workers should take time before
starting a job to check for potentially unsafe conditions & discuss them. -
ANSWER--two-minute
According to ANSI Z133, the minimum approach distance for persons other than
qualified line-clearance arborists for 50 kV & less is __________. - ANSWER--10
feet
Trees growing into contact with a single-phase distribution conductor pose
__________ threat of a tree-ground fault. - ANSWER--little
, ISA Utility Specialist (Chapters 1-7) | 436 Questions
with 100 % correct Answers | Verified and 2024
updated
Where should the final cut be made for proper utility pruning? - ANSWER--just
outside of the branch bark ridge and the branch collar
A vegetation management scheduling unit may be an entire __________ or a
__________ __________. - ANSWER--circuit;
geographical area
2 examples of protective equipment: - ANSWER--circuit breakers
lightning receptors
On a storm site, cutting should not begin until all risks have been assessed & the
__________ approach has been decided & adopted. - ANSWER--safest
Actively __________ can facilitate understanding a customer's perceptions and
demonstrate the utility representative's sincere interest in a customer. - ANSWER--
listening
As clearance work progresses, __________ between crews & dispatcher is
critically important to determine locations of downed or damaged lines. -
ANSWER--communication
__________ negotiation uses the best aspects from both hard & soft bargaining. -
ANSWER--interest-based
An energized wire or conductor in a circuit is also known as a __________. -
ANSWER--phase
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