Florida Basic Recruit Training SOCE Exam Questions And Answers 100% Verified

Florida Basic Recruit Training SOCE Exam Questions And Answers 100% Verified Interpersonal Communication - answerInvolves the exchange of ideas, messages or information between two or more people through speaking, writing, or behavior to affect some kind of action. Plan your interactions by following these basic elements of communication: - answer*Consider what you want to say and construct the message in your head. *Convey the message via verbal, nonverbal, telecommunication, or written format to the person or group to whom it is intended. *Allow time for the person or group to receive and understand the message. *Gauge whether one has received an appropriate response or change in behavior from the person or group to whom the message was addressed. Nonverbal Communication - answerIs a very important form of communication, when officers interact with inmates, visitors, and staff, they receive countless nonverbal signals. Body language or nonverbal cues - answer*Sweating, Rapid breathing, Fidgeting, blinking, or rocking back and forth may indicate nervousness. Effective Barriers - answer*use of profane, derogatory, or disrespectful language, stereotyping, use of derogatory hand gestures or body movements, stress and fatigue on the part of either party, inability to communicate in the same language, lack of cultural understanding, failure to listen actively, use of jargon, tone of voice, negative attitude, environmental distractions such as background noise. Command Presence - answerThis projects confidence, poise, and a professional demeanor. Verbal Command - answerIs an authoritative statement used to direct, influence, or give orders to a person or group.