CMN 003V Midterm 1 Exam Questions With 100% Correct Answers

CMN 003V Midterm 1 Exam Questions With 100% Correct Answers Why is communication important? - answerEssential to your personal and professional success Nature of Communication - answerUnavoidable Strategic Relational Instrumental Identity management - answerHow we desire to present ourselves How is communication irreversible? - answerOnce, we said it, we said it How is communication a process? - answerA message isn't sent or received in isolation What is the basic communication model? - answerInteraction model What does the interaction model include? - answerSender, channel, noise, feedback Sender - answerperson who transmits the message Channel - answermethod used to deliver the message Noise - answerfactors that interfere with the message Feedback - answerreceivers response to the message Transactional model/competent model - answerExpands by recognizing additional types of contexts that affect communication (social, relational, cultural) Social context - answerrefers to the social norms that guide communication choices in certain situations Relational context - answerrefers to your relationship with those that you are communicating with/audience Cultural context - answerrefers to the learned behaviors of a specific culture Three reasons why we communicate - answerExpress affiliation, maintain relationships, influence others Express affiliation - answerThe feeling of connectedness we have with other people. Expressing our association with someone by expressing liking, love, respect as well as dislike, hatred or disrespect. How do we express affiliation? - answerCan be expressed verbally, nonverbally, or mediated Maintain relationships - answerWhat we do and say affects others and what others say and do affects us Influence others - answerMost communication is influential in one way or another and some is intentional Communication Apprehension - answerSomeone's fear or anxiety associated with real or anticipated communication. Varies person to person, context to context. Characteristics of Effective Communication - answerStrategic, professional, adaptable Being strategic - answerpurposeful , Audience-oriented ,Persuasive Being professional - answerAppropriate to the situation/context, Clear and concise, Ethical Being adaptable - answerCulturally sensitive, Collaborative What does verbal communication consist of? - answerWords and verbal fillers Verbal fillers - answerThings like mmmmm Language - answerSystem of symbols (words) that we use to think about and communicate How is language symbolic? - answerwords are symbols that represent people, ideas or things and agreed upon by a language using community Example of how language is symbolic - answerWhen the word "dog" is said, you might picture your own dog or one that you saw on tv or a friends dog Semantics - answerinvolves the meaning of words and their meaning within sentences Pragmatics - answertakes the words and meanings but also considers the context in which the words are used Denotative meanings - answera word's commonly accepted definition Example of denotative meaning - answerdog is commonly accepted as the animal, but also known as a person who is unpleasant or wicked Connotative Meaning - answera word's emotional or attitudinal response people have to the word Example of connotative meaning - answerthe word school can conjure different images for different people. If you loved going to school and learning, you would think of school as a good thing. If you dreaded school and were bullied, you would think of school as a bad thing. Abstraction ladder - answerLanguage works on various levels on abstraction that range from vague to specific What does the abstraction ladder show? - answerhow a sequence of words can represent high level abstractions which are general and vague to more specific What do lower abstractions do? - answerWork to ensure clarity What do higher abstractions do? - answeroften allow for the following evasion which allows the speaker to avoid providing specific details Evasion - answerallows the speaker to avoid providing specific details Example of evasion - answerHigh school aged teenager telling parents that they are going out with friends, but leaving out the specifics that they are going to a raging party with friends Equivocation - answeruses words that have unclear or misleading definitions and helps a speaker to maybe avoid uncomfortable situations Example of equivocation - answerfriend gets bad haircut and said it is "very fashionable." Even though you don't think it suits them, you do