C720 OPERATIONS AND SUPPLY CHAIN
MANAGEMENT QUESTIONS AND ANSWERS
ELABORATION!!
Teamwork ANSWER :Teamwork in operations benefit the customer when coordinated decisions within an organization produce high quality products that customers value.
Product design ANSWER :consideration of the characteristics, features, and performance of the product.
Product technology ANSWER :application of knowledge to improve the product.
Process design ANSWER :describes how a product will be made.
Process technology ANSWER :application of knowledge to improve a process
C720: OPERATIONS & SUPPLY CHANGE MANAGEMENT - NOTES / STUDY GUIDE ANSWER :
Teamwork ANSWER :Teamwork in operations benefit the customer when coordinated decisions within an organization produce high quality products that customers value.
Product and process design ANSWER :are crucial and relate to both the design of goods and services.
Product design ANSWER :consideration of the characteristics, features, and performance of the product.
Product technology ANSWER :application of knowledge to improve the product.
Process design ANSWER :describes how a product will be made.
Process technology ANSWER :application of knowledge to improve a process.
Teamwork can help make improvements to products ANSWER :. To remain competitive in the global marketplace, teamwork should be utilized to help solve quality and productivity problems.
Most organizations develop common goals during the budgeting and planning process, which are done annually. ANSWER : Many businesses are shifting to organization by process due to ANSWER :today's fast paced environment.
Organizational structures ANSWER :designed by process cross-functional lines.
Cross-functionality ANSWER :a unique feature important to any organization.
Eliminating functional silos ANSWER :allows teams to share knowledge and understanding of decision-
making across the organization. Decentralizing decision-making leads to more cross-functional teams.
Relative advantage ANSWER :the difference between the lowest cost producer and the next-lowest cost producer
Ethics ANSWER :a sense of what is right and wrong that guide behavior.
Sustainability ANSWER :reflects the efforts organizations are expected to make to balance their interconnected obligations to economic viability, the societies in which they operate, and the natural environment - the "triple bottom line."
Organizations need to focus on how a decision affects ANSWER :profitability, employees, the community, and the environment, in the long and short term.
Competitive advantage ANSWER :a capability that customers value that gives an organization an edge against its competition.
VIRAL ANSWER :Value to consumers, it should be Inimitable (not easily imitated), Rare,
and an organization should have the Aptitude and Lifespan to earn appropriate returns on the advantage.
SWOT Analysis ANSWER :assists in planning to achieve objectives.
Key processes ANSWER :organizations must have: strategy development, product development, development of systems to produce services and goods, and order fulfillment to leverage impact.
Systems development key to meeting strategic goals. ANSWER :Resources include: people, facilities, equipment, materials, and energy.
Process redesign facilitates working toward a common goal in organizations. ANSWER :
Productivity
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