MSSC Quality Systems Exam Questions And Correct Solutions

MSSC Quality Systems Exam Questions And Correct Solutions Automated part inspection commonly uses __________. - ANS vision systems Parts labeled ______ should be inspected to determine if they should be reworked or scrapped. - ANS hold _____________ inspections assure that the equipment, personnel and processes being used are providing the desired results and allow systems to be pinpointed and solutions implemented before the problem can escalate. - ANS In-process When parts need further inspection they should be labeled as ______. - ANS Hold Red tags are typically attached to parts that are __________. - ANS scrapped The cost of a product's raw materials does not typically determine if __________. - ANS the product is non-conforming Parts that are labeled as ok To ship must _________. - ANS meet compliance Measurement of product quality attributes can be assisted by performing __________. - ANS daily quality and equipment checks The sampling plan uses a(n) _________ chart that indicates to an inspector the number of parts to inspect based on the size of the product batch. - ANS frequency Certain characteristics of parts are essential for its proper operation. Identifying these characteristics as _______ helps set up a meaningful quality inspection program. - ANS critical An engineering change notice (ECN) is used to notify changes to __________. - ANS a product drawing The review of audit procedures and instructions are control and planning functions within a(n) __________. - ANS traceability program A ___________ is used to verify that the proper procedures and processes are being adhered to by plant personnel. - ANS quality audit program Instrument reliability is examined to determine _____________________. - ANS calibration intervals The calibration of instruments and measurement devices is typically checked as a part of a _______________. - ANS quality audit Machine time, task time, and quality requirements are information needed to __________. - ANS document each process Manufacturers would typically have a _______________ performed to make sure its quality system is being maintained effectively. - ANS quality system audit A(n) ________ should always be someone outside the organization. - ANS third party audit group Auditors should always _____________ if the problem has been corrected. - ANS include the problem in their report The main objective of a _____________ is to make sure corrective action is taken to eliminate problems permanently. - ANS Material Review Board (MRB) Electrical equipment should only be worked on ____________. - ANS after someone has inspected and tested the equipment to ensure that is has been properly de-energized Results are more uniform if a(n) _____________ is used during an in-process audit. - ANS checklist The quality of the outgoing product can be measured directly with what kind of audit? - ANS end item product Companies use _________ to show data about the progress of production. - ANS job status reports The principles of ____________ help reduce product costs by managing inventory. - ANS Just-in-time (JIT) Machine time, quality requirements, and task time are __________. - ANS required to document a process Only the supervisor or a person in the quality assurance department can decide if a part on hold should be __________. - ANS scrapped or reworked A ____________ should be done as often as necessary to assure that processes are sound. - ANS quality system audit Preparing a schedule and a check sheet to ensure that the schedule is followed is part of a(n) _____________. - ANS quality audit management program To ensure accuracy, __________ are calibrated on a regular basis. - ANS inspection tools Companies typically require that _____________ as a pat of their shop safety rules. - ANS safety glasses be worn Calibration on which of the following would be audited? - ANS Measurement tools An important requirement in order to achieve Just-in-time manufacturing is to ___________. - ANS schedule jobs well As part of a process of continuous improvement, companies use ________ to set goals for to strive towards. - ANS product benchmarks The purpose of ISO 9000 is to help companies ___________. - ANS improve quality Employee feedback and data collection are essential elements of an ____________. - ANS quality assurance system Under the guidelines of _______, manufactures only produce items for inventory stock when there is a custom order. - ANS just-in-time manufacturing Manufacturers use _________ to avoid use of the wrong material in a process, issuance of the wrong material from stock and material test failures - ANS raw material controls The number of rejected parts is a reflection on the impact of the _____. - ANS quality assurance system The __________ organization is an international organization that provides standards for certification of quality in companies. - ANS ISO Companies typically include policies and procedures for continuous improvement as part of their ______________. - ANS quality assurance system The international standards used for company quality are published by _____________. - ANS ISO The number of defects produced is a measure of _______. - ANS The effectiveness of a quality assurance system Defect prevention is the _______ of the four types of quality cost - ANS most cost effective It is __________ for workers to inspect and sort out defective products than to prevent defects from occurring altogether. - ANS more costly Continuous quality improvement programs can _________. - ANS increase profits even if sales do not increase Increasing customer satisfaction by promoting product reliability can be accomplished by implementing a _______. - ANS quality system The performance of the product as viewed by the customer is ultimately the most important measure of ___________. - ANS product quality When the quality of a product improves, it is a sign that _________. - ANS continuous improvement activities are working A good __________ can both increase value to the customer and reduce product cost. - ANS quality assurance system When less labor is needed to produce the same of more quantity of product, there is __________. - ANS higher productivity Processes are often described by a ________. - ANS sequence of events An example of a spreadsheet function is __________. - ANS SUM ______________ may provide valuable information concerning a product's quality. - ANS Performing equipment check during a quality inspection. New product design teams should perform an _______ as early in the design process as possible. - ANS design failure mode and effect analysis. Benchmarking is a ________ tool. - ANS process improvement Manufacturing is still in the early stages of study in its effort to find tools to ________ in a manufacturing process. - ANS predict human reliability Spreadsheets are used to perform calculations in ___________ and produce graphs - ANS rows and columns The operator is the first person who is responsible for _________ in the production process. - ANS product quality The PDCA cycle was created by W. Edwards Deming and stands for. - ANS plan, do, check, and act The quality assurance department is the group who provides information to help _______. - ANS compare actual quality to customer needs Production personnel use standard operating procedures to determine ___________. - ANS The proper way to do a task An important statistic is calculated by dividing the number of parts produced by the number of hours worked. This stat is called __________. - ANS labor productivity Modern companies emphasize good communications to __________. - ANS improve quality The safety of personnel and the equipment as well as the performance of the equipment are the key points to keep in mind when making a decision to __________. - ANS run to failure or shut down to fix Companies often ____________ to create a baseline measurement for improvements in machine performance - ANS establish a metric A key concept in continuous improvement is to search for ways to eliminate waste in actions, time, and ______. - ANS material Employees commonly use email to ________ employees at other computers - ANS send messages in text form to The ___________ should be stored in a safe location after an order is shipped. - ANS appropriate documentation Reduced costs and increased value are products of _____________. - ANS good quality assurance systems If current means used to inspect and monitor processes prove to be unsuitable, ____________. - ANS they should be corrected using an appropriate procedure