Opleidingsportfolio bedrijfskunde, incl. kwaliteit- en procesmanagement
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NCOI (NCOI)
Volledig opleidingsportfolio HBO Bachelor Bedrijfskunde (2e en 3e jaar), incl. de portfolio' s van de richting kwaliteit-procesmanagement en de beoordeling.
Opleidingsportfolio bedrijfskunde, incl. kwaliteit- en procesmanagement
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Opleidingsportfolio
Naam: Portfoliobegeleider: Tom
Smeehuijzen
Studentnummer: Begeleider werkplek:
Datum: 18 juli 2018
NCOI Opleidingsgroep
Opleiding: HBO Bachelor Bedrijfskunde
1
,Inhoudsopgave
Inleiding ....................................................................................................................................... 3
1 Waardeketenanalyse: strategisch management ....................................................................... 6
2 Balanced scorecard: strategisch management ......................................................................... 9
3 Kostenverbijzondering: financieel management voor managers ............................................. 12
4 Prestatiemaatstaven: financieel management voor managers ................................................ 15
5 Interne analyse: Organisatie en verandering .......................................................................... 19
6 Competenties: Organisatie en verandering ............................................................................. 26
7 Voldoet uw organisatie aan de TQM-principes? Management van bedrijfsprocessen............. 29
8 Analyse van verspillingen in bedrijfsprocessen: Management van bedrijfsprocessen ............. 34
9 Plan van aanpak verbeterproces: Integrale procesbeheersing ............................................... 43
10 Verbeteren en vernieuwen: Integrale procesbeheersing ....................................................... 46
11 Interview: Adviesvaardigheden ............................................................................................. 50
12 Inspirerend adviseren: Adviesvaardigheden ......................................................................... 55
13 Samenwerken in teams: Kwaliteitsmanagement ................................................................... 59
14 Doen: Kwaliteitsmanagement ............................................................................................... 63
15 Feedback geven: Effectief communiceren en beïnvloeden ................................................... 68
16 Uw doel bereiken in een gesprek: Effectief communiceren en beïnvloeden .......................... 71
17 Benchmarking: Kwaliteitsinstrumenten ................................................................................. 78
18 Theory of constraints: Kwaliteitsinstrumenten ....................................................................... 83
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