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EPP2601 assignment 1 solutions semester 1 2024 (Full solutions)
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100% accurate and reliable solutions EPP2601 assignment 1 solutions: Due date:22/03/2024. Unique Number: 638736
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EPP2601ASSIGNMENT 1 SEMESTER 1 2024
Unique Number: 638736
DUE DATE: : 22 MARCH 2024
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Question 1. Write a four paged essay detailing the advantages and disadvantages
of listening skills based on the above case study
Title: The Importance of Listening Skills: A Case Study Analysis
Introduction
The events of the 2021 July unrest saga in South Africa bring to light the importance of
effective listening skills in managing crises and ensuring the safety and well-being of
individuals involved. In this essay, we will explore the advantages and disadvantages of
listening skills based on the above case study, as well as how they impacted the outcome
of the situation.
Advantages of Listening Skills
Effective Communication: One of the key advantages of listening skills is that they
facilitate effective communication. In the case study, Captain Sondlo demonstrated the
importance of actively listening to his subordinates when he instructed all available police
on the scene to ensure their safety and not put their lives in danger. This clear
communication was critical in ensuring that the officers understood their roles and
responsibilities in the midst of the crisis.
Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.
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