NURSING NUR 4827C Test Bank for Leadership Roles and
Management Functions in Nursing 10th Edition by Bessie L
Marquis & Carol Huston Chapter 1-25|Complete Guide A+
, Table of Content
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: Requisites for
Successful Leadership and Management
Chapter 2: Classical Views of Leadership and Management
Chapter 3: Twenty-First-Century Thinking About Leadership
and Management
Chapter 4: Ethical Issues
Chapter 5: Legal and Legislative Issues
Chapter 6: Patient, Subordinate, Workplace, and Professional
Advocacy
Chapter 7: Organization Planning
Chapter 8: Planned Change
Chapter 9: Time Management
Chapter 10: Fiscal Planning and Health-Care Reimbursement
Chapter 11: Career Planning and Development in Nursing
Chapter 12: Organization Structure
Chapter 13: Organization, Political, and Personal Power
Chapter 14: Organizing Patient Care
Chapter 15: Employee Recruitment, Selection, Placement, and Indoctrination
Chapter 16: Educating and Socializing Staff in a Learning Organization
Chapter 17: Staffing Needs and Scheduling Policies
Chapter 18: Creating a Motivating Climate
Chapter 19: Organization, Interpersonal, and Group Communication in Team Building
Chapter 20: Delegation
Chapter 21: Conflict, Workplace Violence, and Negotiations
Chapter 22: Collective Bargaining, Unionization, and Employment Laws
Chapter 23: Quality Control in Creating a Culture of Patient Safety
Chapter 24: Performance Appraisal
Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or
Psychologically Impaired
,Chapter 1 Decision Making, Problem Solving, Critical Thinking, and
Clinical Reasoning: Requisites for successful leadership and
management
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem Ans:
C Feedback:
Decision making is a complex cognitive process often defined as choosing a particular course
of action. Problem solving is part of decision making and is a systematic process that focuses
on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective
thinking, is related to evaluation and has a broader scope than decision making and problem
solving.
2. What
1. A) Its need for implementation time
2. B) Its lack of a step requiring evaluation of results
3. C) Its failure to gather sufficient data
4. D) Its failure to evaluate alternatives
Ans: A
Feedback:
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations, much
time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
1. A) Scientific methods provide identical decisions by different individuals for the
same problems
, 2. B) Decisions are greatly influenced by each persons value system
3. C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
4. D) Past experience has little to do with the quality of the decision
Ans: B
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influence
a persons decision making. No matter how objective the criteria will be, value judgments will
always play a part in a persons decision making, either consciously or subconsciously.
is a weakness of the traditional problem-solving model?
Page 1
4. What influences the quality of a decision most often? A) The decision makers
immediate superior
B) The type of decision that needs to be made
C) Questions asked and alternatives generated
D) The time of day the decision is
made Ans: C
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the better
the final decision will be. The alternatives generated and the final choices are limited by each
persons value system.
5. What
1. A) Good decision makers are usually right-brain, intuitive thinkers
2. B) Effective decision makers are sensitive to the situation and to others
3. C) Good decisions are usually made by left-brain, logical thinkers
4. D) Good decision making requires analytical rather than creative processes
,Ans: B
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to other
,people and situations. Left-brain thinkers are typically better at processing language, logic,
numbers, and sequential ordering, whereas right-brain thinkers excel at nonverbal ideation
and holistic synthesizing.
does knowledge about good decision making lead one to believe?
6. What
1. A) The planning process of management
2. B) The evaluation phase of the executive role
3. C) One step in the problem-solving process
4. D) Required to justify the need for scarce items
Ans: C
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular
course of action. Decision making, one step in the problem-solving process, is an important
task that relies heavily on critical thinking and clinical reasoning skills.
is the best definition of decision making?
Page 2
7. If decision making is triggered by a problem with what does it end?
1. A) An alternative problem
2. B) A chosen course of action
3. C) An action that guarantees success
4. D) A restatement of the solution
Ans: B
Feedback:
A decision is made when a course of action has been chosen. Problem solving is part of
decision making and is a systematic process that focuses on analyzing a difficult situation.
Problem solving always includes a decision-making step.
,8. Why do our values often cause personal conflict in decision making?
1. A) Some values are not realistic or healthy
, 2. B) Not all values are of equal worth
3. C) Our values remain unchanged over time
4. D) Our values often collide with one another
Ans: D
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influence
a persons decision making. No matter how objective the criteria will be, value judgments will
always play a part in a persons decision making, either consciously or subconsciously.
9. Which statement is true concerning critical thinking?
1. A) It is a simple approach to decision making
2. B) It is narrower in scope than decision making
3. C) It requires reasoning and creative analysis
4. D) It is a synonym for the problem-solving process
Ans: C
Feedback:
Critical thinking has a broader scope than decision making and problem solving. It is
sometimes referred to as reflective thinking. Critical thinking also involves reflecting upon
the meaning of statements, examining the offered evidence and reasoning, and forming
judgments about facts.
Page 3
10. How do administrative man managers make the majority of their decisions?
1. A) After gathering all the facts
2. B) In a manner good enough to solve the problem
3. C) In a rational, logical manner
4. D) After generating all the alternatives possible
Ans: B
Feedback:
, Many managers make decisions that are just igood enoughi because of lack of time, energy,
or creativity to generate a number of alternatives. This is also called isatisficing.i Most
NURSING NUR 4827C Test Bank for Leadership Roles and Management
Functions in Nursing 10th Edition by Bessie L Marquis & Carol Huston
Chapter 1-25|Complete Guide A+
, people make decisions too quickly and fail to systematically examine a problem or its
alternatives for solution.
11. What
1. A) Is evaluation necessary when using a good decision-making model?
2. B) Can evaluation be eliminated if the problem is resolved?
3. C) Will the effectiveness of the decision maker be supported?
4. D) Will the evaluation be helpful in increasing ones decision-making skills?
Ans: D
Feedback:
The evaluation phase is necessary to find out more about ones ability as a decision maker and
to find out where the decision making was faulty.
12. Which statement concerning the role of the powerful in organizational decision making is
true?
1. A) They exert little influence on decisions that are made
2. B) They make decisions made that are in congruence with their own values
3. C) They allow others to make the decisions however they wish
4. D) They make all the important decisions with consideration to others
Ans: B
Feedback:
Not only does the preference of the powerful influence decisions of others in the
organization, but the powerful are also able to inhibit the preferences of the less powerful.
Powerful people in organizations are more likely to have decisions made that are congruent
with their own preferences and values.
needs to be considered in evaluating the quality of ones decisions?
Page 4
13. One of the nurses on the unit said, iMale patients have a low threshold for pain.i This
is an example of what type of illogical thinking?
NURSING NUR 4827C Test Bank for Leadership Roles and Management
Functions in Nursing 10th Edition by Bessie L Marquis & Carol Huston
Chapter 1-25|Complete Guide A+
Management Functions in Nursing 10th Edition by Bessie L
Marquis & Carol Huston Chapter 1-25|Complete Guide A+
, Table of Content
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: Requisites for
Successful Leadership and Management
Chapter 2: Classical Views of Leadership and Management
Chapter 3: Twenty-First-Century Thinking About Leadership
and Management
Chapter 4: Ethical Issues
Chapter 5: Legal and Legislative Issues
Chapter 6: Patient, Subordinate, Workplace, and Professional
Advocacy
Chapter 7: Organization Planning
Chapter 8: Planned Change
Chapter 9: Time Management
Chapter 10: Fiscal Planning and Health-Care Reimbursement
Chapter 11: Career Planning and Development in Nursing
Chapter 12: Organization Structure
Chapter 13: Organization, Political, and Personal Power
Chapter 14: Organizing Patient Care
Chapter 15: Employee Recruitment, Selection, Placement, and Indoctrination
Chapter 16: Educating and Socializing Staff in a Learning Organization
Chapter 17: Staffing Needs and Scheduling Policies
Chapter 18: Creating a Motivating Climate
Chapter 19: Organization, Interpersonal, and Group Communication in Team Building
Chapter 20: Delegation
Chapter 21: Conflict, Workplace Violence, and Negotiations
Chapter 22: Collective Bargaining, Unionization, and Employment Laws
Chapter 23: Quality Control in Creating a Culture of Patient Safety
Chapter 24: Performance Appraisal
Chapter 25: Problem Employees: Rule Breakers, Marginal Employees, and the Chemically or
Psychologically Impaired
,Chapter 1 Decision Making, Problem Solving, Critical Thinking, and
Clinical Reasoning: Requisites for successful leadership and
management
1. What statement is true regarding decision making?
A) It is an analysis of a situation
B) It is closely related to evaluation
C) It involves choosing between courses of action
D) It is dependent upon finding the cause of a problem Ans:
C Feedback:
Decision making is a complex cognitive process often defined as choosing a particular course
of action. Problem solving is part of decision making and is a systematic process that focuses
on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective
thinking, is related to evaluation and has a broader scope than decision making and problem
solving.
2. What
1. A) Its need for implementation time
2. B) Its lack of a step requiring evaluation of results
3. C) Its failure to gather sufficient data
4. D) Its failure to evaluate alternatives
Ans: A
Feedback:
The traditional problem-solving model is less effective when time constraints are a
consideration. Decision making can occur without the full analysis required in problem
solving. Because problem solving attempts to identify the root problem in situations, much
time and energy are spent on identifying the real problem.
3. Which of the following statements is true regarding decision making?
1. A) Scientific methods provide identical decisions by different individuals for the
same problems
, 2. B) Decisions are greatly influenced by each persons value system
3. C) Personal beliefs can be adjusted for when the scientific approach to problem
solving is used
4. D) Past experience has little to do with the quality of the decision
Ans: B
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influence
a persons decision making. No matter how objective the criteria will be, value judgments will
always play a part in a persons decision making, either consciously or subconsciously.
is a weakness of the traditional problem-solving model?
Page 1
4. What influences the quality of a decision most often? A) The decision makers
immediate superior
B) The type of decision that needs to be made
C) Questions asked and alternatives generated
D) The time of day the decision is
made Ans: C
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the better
the final decision will be. The alternatives generated and the final choices are limited by each
persons value system.
5. What
1. A) Good decision makers are usually right-brain, intuitive thinkers
2. B) Effective decision makers are sensitive to the situation and to others
3. C) Good decisions are usually made by left-brain, logical thinkers
4. D) Good decision making requires analytical rather than creative processes
,Ans: B
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to other
,people and situations. Left-brain thinkers are typically better at processing language, logic,
numbers, and sequential ordering, whereas right-brain thinkers excel at nonverbal ideation
and holistic synthesizing.
does knowledge about good decision making lead one to believe?
6. What
1. A) The planning process of management
2. B) The evaluation phase of the executive role
3. C) One step in the problem-solving process
4. D) Required to justify the need for scarce items
Ans: C
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular
course of action. Decision making, one step in the problem-solving process, is an important
task that relies heavily on critical thinking and clinical reasoning skills.
is the best definition of decision making?
Page 2
7. If decision making is triggered by a problem with what does it end?
1. A) An alternative problem
2. B) A chosen course of action
3. C) An action that guarantees success
4. D) A restatement of the solution
Ans: B
Feedback:
A decision is made when a course of action has been chosen. Problem solving is part of
decision making and is a systematic process that focuses on analyzing a difficult situation.
Problem solving always includes a decision-making step.
,8. Why do our values often cause personal conflict in decision making?
1. A) Some values are not realistic or healthy
, 2. B) Not all values are of equal worth
3. C) Our values remain unchanged over time
4. D) Our values often collide with one another
Ans: D
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influence
a persons decision making. No matter how objective the criteria will be, value judgments will
always play a part in a persons decision making, either consciously or subconsciously.
9. Which statement is true concerning critical thinking?
1. A) It is a simple approach to decision making
2. B) It is narrower in scope than decision making
3. C) It requires reasoning and creative analysis
4. D) It is a synonym for the problem-solving process
Ans: C
Feedback:
Critical thinking has a broader scope than decision making and problem solving. It is
sometimes referred to as reflective thinking. Critical thinking also involves reflecting upon
the meaning of statements, examining the offered evidence and reasoning, and forming
judgments about facts.
Page 3
10. How do administrative man managers make the majority of their decisions?
1. A) After gathering all the facts
2. B) In a manner good enough to solve the problem
3. C) In a rational, logical manner
4. D) After generating all the alternatives possible
Ans: B
Feedback:
, Many managers make decisions that are just igood enoughi because of lack of time, energy,
or creativity to generate a number of alternatives. This is also called isatisficing.i Most
NURSING NUR 4827C Test Bank for Leadership Roles and Management
Functions in Nursing 10th Edition by Bessie L Marquis & Carol Huston
Chapter 1-25|Complete Guide A+
, people make decisions too quickly and fail to systematically examine a problem or its
alternatives for solution.
11. What
1. A) Is evaluation necessary when using a good decision-making model?
2. B) Can evaluation be eliminated if the problem is resolved?
3. C) Will the effectiveness of the decision maker be supported?
4. D) Will the evaluation be helpful in increasing ones decision-making skills?
Ans: D
Feedback:
The evaluation phase is necessary to find out more about ones ability as a decision maker and
to find out where the decision making was faulty.
12. Which statement concerning the role of the powerful in organizational decision making is
true?
1. A) They exert little influence on decisions that are made
2. B) They make decisions made that are in congruence with their own values
3. C) They allow others to make the decisions however they wish
4. D) They make all the important decisions with consideration to others
Ans: B
Feedback:
Not only does the preference of the powerful influence decisions of others in the
organization, but the powerful are also able to inhibit the preferences of the less powerful.
Powerful people in organizations are more likely to have decisions made that are congruent
with their own preferences and values.
needs to be considered in evaluating the quality of ones decisions?
Page 4
13. One of the nurses on the unit said, iMale patients have a low threshold for pain.i This
is an example of what type of illogical thinking?
NURSING NUR 4827C Test Bank for Leadership Roles and Management
Functions in Nursing 10th Edition by Bessie L Marquis & Carol Huston
Chapter 1-25|Complete Guide A+
