AHLEI Exam Questions Answers GRADED A Latest Update 2023
1 view 0 purchase
Course
NURSING 706
Institution
NURSING 706
AHLEI Exam | Questions & Answers (GRADED A+) | Latest Update 2023
Chapter 1
Noncommercial operations
Hotel sales and marketing department
Revenue and support centers
Multi-unit organizations
POS systems track and record meaningful information that managers can use to better control their food...
Ans: o Schools
o Hospitals
o Military
o Nursing homes.
3). Hotel sales and marketing department
Ans: responsible for attracting guests to the property, making group bookings, and
handling convention services.
o Often involved with advertising and public relations.
4). Revenue and support centers
Ans: helps managers organize their planning and effectively operate each service
outlet.
5). Multi-unit organizations
Ans: popular because they provide brand recognition.
o Opportunity to market in a large region.
o Use of operating procedures, standardized building designs, and centralized menu
planning.
o Ability to obtain business loans.
o Easier employee recruitment.
o Specialized technical assistance.
6). Pos systems track and record meaningful information that managers can use to better
control their food and beverage operations.
PaperStoc.com Page 1 of 19
, Ans:
7). Employee turnover
Ans: turnover is the percentage of total employees per department who leave during a
specific time period.
o Select qualified applicants or those who can be trained.
o Offer competitive salaries or bonuses.
o Train supervisors to use effective practices when interacting with their employees.
o Managers can use training, cross training, and self-improvement to build leadership
and improve employees work skills.
8). Chapter 2
Ans:
9). Process of effective planning
Ans: 1. Vision: broad abstract view of what the organization seeks to be.
2. Mission: more specific statement of how that goal will be achieved.
3. Long-range plan (usually five years): indicates what managers want to accomplish
within a certain time period in relation to the mission.
4. Business plan (revenue goals within the next year)
5. Marketing plan
6. Operating budget: details budget for revenue, costs associated with the products and
services that are produced, and the property's financial goals for a specific time period.
10). Basic steps in the control process
Ans: 1. Establish and maintain standards.
2. Measure actual operating results.
3. Compare actual results with standards.
4. Take corrective action.
5. Evaluate corrective action.
11). Aspects of effective standards
Ans: o Be specific and measurable (quantity)
o Encourage further creativity and challenge (quality)
o Include feedback as part of the control system (control)
PaperStoc.com Page 2 of 19
, 12). Objectivity
Ans: measurements of the level of performance must accurately reflect the desired
results that control procedures are designed to monitor.
o More likely to be achieved when designed by team managers with help from all
affected staff.
13). Chapter 3
Ans:
14). Food service control points
Ans: basic operating activities that must be performed in any food service
establishment.
o Each control point plays a crucial role in determining the success or failure of a food
service operation.
15). The menu is not only a control tool, it also is a sales, advertising, merchandising, and
marketing tool.
o addresses both control and marketing concerns and blends them into a workable
system.
Ans:
16). Ingredients mark-up method
Ans: attempts to consider all food costs:
o Determine the ingredients costs from applicable standard recipes.
o Determine the multiplier to mark up the ingredients costs.
o Establish a base selling price by multiplying the ingredients costs by the multiplier
17). Multiplier = 1/ desired food cost percentage
Ans:
18). Base selling price = ingredient cost x multiplier
Ans:
19).
PaperStoc.com Page 3 of 19
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Academik001. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
