CPIM - Certified In Production & Inventory Management
CPIM - Certified in Production & Inventory Management
Exam (elaborations)
Test Bank for Production and Operations Management Systems, 1st Edition Gupta (All Chapters included)
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Course
CPIM - Certified in Production & Inventory Management
Institution
CPIM - Certified In Production & Inventory Management
Complete Test Bank for Production and Operations Management Systems, 1st Edition by Sushil Gupta, Martin Starr ; ISBN13: 9781466507333. (Full Chapters included Chapter 1 to 11)....1.Introduction to Production and Operations Management
2.Strategy, Productivity, and History
3.Workload Assessment (F...
Production and Operations Management
Systems, 1st Edition by Sushil Gupta
Complete Chapters Test Bank
are included (Ch 1 to 11)
** Immediate Download
** Swift Response
** All Chapters included
** Excel Files included
,Chapter 1: Introduction to Production and Operations Management
TRUE/FALSE
1. Goals and strategies must be congruent and realistic.
ANS: T REF: 1.2
2. Operations management is the systematic planning and control of operations.
ANS: T REF: 1.8
3. Jobs in the service industries pay better than jobs in manufacturing.
ANS: F REF: 1.8
4. The functional field approach is essential for P/OM planning and decision making in a global
environment.
ANS: F REF: 1.10
5. There are two approaches that P/OM can use: the functional field approach and the systems approach.
ANS: T REF: 1.5
6. The functional field approach entails having all participants cooperate in solving problems that require
mutual involvement.
ANS: F REF: 1.5
7. The functional field approach leads to better decisions and provides better problem solving for
complex situations, enabling those that use it to be more successful.
ANS: F REF: 1.5.2
8. Elements that qualify to be part of a system are those that have a direct or indirect impact on the
problem or its solution; on the plan or the decision.
ANS: T REF: 1.5.3
9. The key to understanding the relevant system is to identify all of the main players and elements that
interact to create the system in which the real problem resides.
ANS: T REF: 1.5.3
10. The functional field approach requires identification of all the elements related to purposes and goals.
ANS: F REF: 1.5.4
11. The system approach requires control of timing.
1
, ANS: T REF: 1.5.4
12. The system approach requires teamwork.
ANS: T REF: 1.5.4
13. Operations management problems are composed of complex subsystems, which require interfunctional
communications to uncover the patterns that relate to the subsystems of the whole system.
ANS: T REF: 1.5.5
14. There are more differences than similarities between P/OM manufacturing and OM service
organizations.
ANS: F REF: 1.6
15. The methodology of P/OM was first developed by and for service, but is has now been extended to
manufacturing with great success.
ANS: F REF: 1.7.2
16. Service industries employ an increasing percent of the workforce.
ANS: T REF: 1.7.2
17. Comparing goods and services, the similarities stop, and significant differences occur, when the
operations involve contact between people.
ANS: T REF: 1.7.3
18. Care should be taken to avoid stereotyping services as being all too human, and, therefore, difficult to
control for quality and productivity.
ANS: T REF: 1.7.3
19. Manufacturers do not view customer service as part of product quality.
ANS: F REF: 1.9
20. The current ratio of service jobs to manufacturing jobs is nearly four to one.
ANS: T REF: 1.9
21. Growing recognition of the importance of the service function in manufacturing has narrowed the
breadth of situations to which the term operations is applied.
ANS: F REF: 1.6
22. Programming and maintenance (both service functions) have become increasingly unimportant to
manufacturing.
ANS: F REF: 1.6
2
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