APM PMQ Exam 7th Ed Question And Correct Answers.

(1) Functional Organisation Structure - correct answer - Functional teams - Primarily BAU/Deparmental Projects - Common for orgs providing std products (e.g. manuf.) (1) Functional Organisation Structure Advantages - correct answer - Staff gain technical expertise - Good functional problem solving - Peer learning straight forward - Job Security - Clear career progression (1) Functional Organisation Structure Disadvantages - correct answer - Corporate projects become difficult due to "Siloed" nature - Functions prioritise their own functions work over others - inward looking - Remote from customer (1) Matrix Organisation Structure - correct answer - Still may have functional teams - but temporary functional teams created for projects - Draw staff from permanent functional postings - Typical for orgs that have frequent change initiatives + BAU (1) Matrix Organisation Structure Advantages - correct answer - Shared resources between projects - PM is single POC - Consistent methods and rules for project governance - Access to additional SQEP if required (1) Matrix Organisation Structure Disadvantages - correct answer - Complex Communication - Due reporting lines (PM and Line manager) - Disproportionate of time reporting rather than producing - Resource conflicts and divided loyalties - Overloaded team members - Recourses need to be negotiated - Preference may be ring-fenced, internal (functional) (1) Organisational Breakdown Strucutre (OBS) - correct answer - Describes the structure of the delivering organisation that can then be matched to work-packages in the WBS - Combining a WBS and OBS can inform a RAM (Responsiblity Asignment Matrix) (1) Responsibility Assignment Martix (RAM) - correct answer - Defines boundaries of cross-functional teams - Derived from WBS and OBS - May be required, or similar, for RFP, etc response - May be called a RACI matrix (1) Project Manager Responsibilites - correct answer Manage project to ensure succesful delivery 1. planning what work needs to be done, when and who's going to do it; 2. looking at the risks involved in a particular project and managing these risks; 3. making sure the work is done to the right standard; 4. motivating the team of people involved in the project; 5. co-ordinating work done by different people; 6. making sure the project is running on time and to budget; 7. dealing with changes to the project as and when necessary; 8. making sure the project delivers the expected outcomes and benefits; (1) PM vs Project Sponsor - correct answer 1. Sponsor owns business case, whereas PM contribute to business case but is mainly responsible for delivery of its stated outputs (which are capable of achieving its stated benefits) 2. Sponsor focussed on realising benefits, whereas project manager focuses on the delivery of the project outputs. 3. Sponsor champions & supports the project, whereas PM responsible for managing the project 4. Sponsor reports to corporate management, whereas PM reports to Sponsor and Project Board (1) Project Sponsor Responsibilities - correct answer 1. Business leader and decision maker. 2. Primary risk taker. 3. Able to work across functional boundaries. 4. Project champion. 5. Must have, and be prepared to commit time. 6. Enough experience to see that project is managed efficiently. 7. Maintains a continuous dialogue with PM. 8. Capable of addressing stakeholder interests. 9. Responsible for benefits identification and realisation. 10. Owns the business case. 11. Provides the funding. 12. Reports to corporate management (1) PM vs Sponsor @ stages - correct answer Concept phase: sponsor creates business case, PM when appointed supports this. Sponsor secures corporate agreement & budget to proceed. Definition phase: PM produces PMP (with project team). Sponsor agrees this. Deployment phase: PM manages the project, monitors, reports progress, risks & issues to Sponsor. Sponsor chairs project board, makes decisions inc. proceeding at milestones; supports PM. Transition phase: PM produces closure report. Sponsor signs off closure, takes over responsibility for adoption & benefits realisation. (1) Project "Users" - correct answer - provide the requirements - may act as subject matter expert - conduct UAT - use the deliverable//output. (1) Project "Members" - correct answer - perform project tasks - report on progress - identify risks. (1) Proiect "Steering group/board" - correct answer - guide the project - review project reports - authorise business case - authorise changes (1) Product "Owner" - correct answer - acts as on-site customer for iterative or agile projects - iteration planning - accepts incremental delivery. (1) PMO Functions - correct answer 1. Provides document templates 2. Training (advice, training needs analysis, course lists) 3. Mentoring & coaching 4. Facilitating workshops 5. Note taking 6. Administration 7. Configuration management 8. Maintains standards 9. Auditing 10. Line management for PM (1) Embedded PMO - correct answer - dedicated to single project - for larger projects requiring lots of support - Integral part of project team, providing range of services - Supports people, performance & systems, with processes being managed at programme/portfolio level Benefits: high level of dedicated support to project, close communications, releases PM to manage the project. (1) Central PMO - correct answer - Supports several corporate projects - Supports people, performance, systems & processes Benefits: flexible and effective in supporting a large number of small projects. (1) Hub and Spoke PMO - correct answer - In large organisations, the central/hub PMO supports corporate portfolio, with spoke PMO's supporting different departments' projects - Supports people & performance, with processes & systems managed at programme/portfolio level Benefits: effective for managing information and processes. (1) PMO Benefits (General) - correct answer 1. Single source of information, supports communication. 2. Can support multiple projects, economies of scale. 3. Quality assurance, defining quality standards & ensuring used. 4. Corporate standards, ensures used. 5. Specialist skills developed by PMO staff inc. software tools, allowing PM's to focus on management. (1) Governance - correct answer - framework of authority & accountability - defines & controls outputs, outcomes & benefits. (1) Governance Concepts - correct answer 1. Portfolio direction and alignment 2. Programme and Project sponsorship 3. Change and Project Management Capability